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Zuzana Purgatova

Zuzana Purgatova

Data Analyst - Occupier Client Development


London, United Kingdom, gb

JLL is a financial and professional services firm specializing in real estate services and investment management. With 52,700 employees across 200 corporate offices worldwide, we serve the local, regional and global real estate needs of corporates and investors in more than 75 countries. Our integrated services offering is...



Data Analyst - Occupier Client Development

• Developed and maintaining RFP / Pitch Tracker for the Occupier Services Group, tracking and monitoring the active pipeline, wins and losses and providing the Occupier Business with accurate records of activity and statistics, including a pipeline of upcoming RFPs and contract renewals.

• Maintaining the in-house UK New Occupier Business tracker tool, focusing on timely updates of any new UK business activity across regions. Running quarterly pipeline and providing Q-on-Q / Y-on-Y statistics and financial results for the benefit of key stakeholders.

• Own pipeline and revenue tracking for Occupier Business Development team together with support by providing leads, contacts and angles for approach (information based on internal database & hubs, news tickers, Financial Times leads etc)

• Identified and owned upskilling of senior colleagues with respect to CRM system by creating a simple training program focusing on fee earner’s needs i.e. ease of use, validity/requirements (vs. ‘one size fits all’ approach)

• Line-managed intern for Occupier Services with a view of adding vital information to our CRM database. This exercise helped to promote clarity and visibility of clients and prospects within JLL on global scale.

• Providing support for various pitches, RFPs, RFIs, interacting with colleagues across wider firm to ensure consistency and timely delivery plus managed bid proposals for various clients.

• Contributed to the development of one-off client engagement tool used to analyse and reconstruct past market data and show future projections in a simple map form which helps clients to visualise the market.

• Organising events for C-suite clients with view to develop new client relationships.

• Extensive diary management, conference call management, arranging extensive international travel, hotel accommodation and various logistics of trips (incl. providing full itineraries)