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Zoraida Vargas

Zoraida Vargas

Winter Garden, FL


Hebrew Home for the Aged at Riverdale

Consultant/Application Support Specialist

Assisted development and production teams by determining application design flaws thereby optimizing SDLC
Tested applications and resolved complex problems throughout software development lifecycle
Played key role in design and development activities to ensure software requirements were met
Planned and directed all user activities including testing and training
Conducted analysis, design and testing activities for several departments i.e., Labs, Nursing, Beauty Salon, and Food Services
Created and maintained user account profiles and passwords

Career medium 05
Career medium 06

NYC Health & Hospital Corp.

Supervising Systems Analyst

Analyzed user requirements and procedures to automate processing and/or to improve existing computer systems
Analyzed system errors and provided reports to the developer and product managers
Created customized reports for administration by utilizing resources such as Lotus 123, Monarch and the Radiology Information Systems (RIS) text files, saving the corporation thousands of dollars
Maintained and supported the HP 3000 mainframe


NYC Health & Hospital Corp.

Hospital Care Investigator

Identified and corrected data errors in the billing system for accuracy
Reviewed data entry on audited and special accounts for payments
Monitored, analyzed and adjusted credit and debit accounts through various reports and computer systems

Career medium 01
Career medium 02

NYC Health & Hospital Corp.

Computer Technical Support Aide

Input data from source documents and/or Coded forms using the Four Phase Data Entry system
Corrected and/or validated data errors in the clinical diagnosis system
Monitored the Transmission Control and Error (TCE) report


NYC Health & Hospital Corp.

Office Aide

Updated pharmaceutical items in the system as needed
Ordered pharmaceutical items
Monitored inventory for the pharmacy department
Typed purchase orders and processed receiving reports

Career medium 01

Herbert H. Lehman College

Bachelor of Science, Computer Science and Management