Manicurist / Receptionist
August 2011 — Present
> I provide high standard beauty treatments including; Manicures, Pedicures, Shellac nails, Nail art and Acrylic nail preparation.
> I manage reception i.e. Taking phone calls, making client bookings / cancellations, handling payments, dealing with any complaints and providing refreshments.
> I work closely with customers to insure they received an excellent service.
>I occasionally take management of the salon during staff illness/holidays.
>I have gained many skills including; working in a high pressure and busy environment, excellent interpersonal skills, good telephone skills and organisational skills.