Carbondale Smart Mart
July 2006 — August 2014
I am a cashier. I am responsible for doing the potato chip order, cigarette order, and occasionally calling in the lottery order. I am trained to do the grocery order, though I do not often get the chance because the owner usually handles that order. I deal with vendors and I am very good with customer service. I handle the nightly closing paperwork, including the Lottery report and gas report, counting the cash drawer as well as locking up the store, restrooms, and ice box. I make sure that everything is in order and ready for the next day. I am also trained to open the store in the morning. I check in incoming orders, attach price stickers, put away stock, stock coolers, rotate stock, and make sure everything is in date. When we had more employees I would delegate and oversee the duties of employees. I greet every customer with a smile and a kind word. I thank every customer and invite them back. I am very knowledgeable about our products and answer customer questions. I give business cards to customers and run our Facebook page. I initiated acquiring and installed our EBT machine and taught the owner how to use it. I have trained new employees.