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Yashwant Kumar

Yashwant Kumar

Area Manager - Business Operations

Amalgamated Bean Coffee Trading Co Ltd

Area Manager - Business Operations at Amalgamated Bean Coffee Trading Co Ltd

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Amalgamated Bean Coffee Trading Co Ltd

Area Manager - Business Operations

Tookover full operational and P&L responsibility for twelve stores. Develops strategic and operational plans for work groups, manages execution and measures results. Responsible for ensuring district-wide customer satisfaction and measuring the financial performance to identify and address trends and issues in an overall district. Develops store management teams, guides store managers and follows up consistently to ensure accountability to plans. Ensures adherence to applicable wage and labor laws. Provides direction to overall staff of 100+ employees.

Career medium 06
Career

British Council

BEC Trainer - Consultant

To train and develop prospective candidates in three different levels of BEC: BEC Preliminary, BEC Vantage and BEC Higher.

McDonald's Corporation

Restaurant Manager

Direct experience with Customer service, management consulting and Safe food practices.

Responsiblities include but are not limited to for assisting in the smooth flow of work, Interacting with guest, Complaint handling & maintaining customer satisfaction.Follow procedures for safe food preparation, assembly, and presentation and HACCP guidelines.
Managing expenses and controlling the Profit flow from the sales.
Generating new ideas which may help generate sales and customer flow in the outlet.

Career medium 06
Career
Career medium 04

McDonald's Corporation

First Assistant Manager

Currntly responsible for Restaurant operations at a Flagship McDonalds property in Chennai.
My responsibilities include, but are not limited to Demonstrating and reinforcing the leadership behaviors and basic people standards necessary to gain commitment from crew and other shift managers. Recruiting, staffing, scheduling and retaining employees. Managing the development and training of crew and management. Building sales and controlling costs to deliver optimum business results for all areas of accountability. Maintaining critical standards for product quality, service speed and quality, cleanliness and sanitation. Controlling assigned profit and loss line items.

Career

McDonald's Corporation

Second Assistant Manager

Learning the basics of restaurant operations through on-site
training, area management and floor management.
Gaining experience with attaining and maintaining customer
satisfaction.
Developing an understanding of basic supervision, human relations,
interpersonal communication and follow-up skills.

Establishing an Individual Development Plan to help focus on
personal career development objectives.
Ensuring that a respectful workplace exists in the restaurant.

Career medium 03
Career
Career medium 02

Mc Donalds india

Trainee manager

Maintain high standards of customer service during high-volume, fast-paced operations.
Assist management with inventory control and stock ordering.
Follow procedures for safe food preparation, assembly, and presentation
Resolve complaints promptly and professionally.
Build loyal clientele through friendly interactions and consistent appreciation
Cross-train and coordinate scheduling with team members to ensure seamless service

Career

Tuscana Pizzaria

Commis In-Training

Culinary Training Under Chef Willie Wilson.

Career medium 04

The Park, Chennai

Trainee

Underwent the Industrial Exposure Training Scheme at The Park, Chennai ( A member of Design Hotels ).

Training Included full time operational training in Core Hotel Departments which incude

Front Office Operations ie., Room's Division
( The Training Included Reservation's,
Reception),

Food & Beverage Service Operations
( Which included training at
Lotus - A contemporary Thai Speciality Restaurant,
Aqua - A pool side International cuisine Restaurant,
601- A 24 Hour Coffee Shop; best in Chennai
Leather Bar &
The Room Service ),

House Keeping Operations
(The training included
House Keeping Desk Operations,
Guest Room Upkeep,
Upkeep Of Hotel Public Areas &
Hotel Linen Room Operations ).

Hotel Kitchen Operations
( The Training Included
The Butchery,
The Garde Manger,
the Banquet Kitchen &
The Coffee Shop Kitchen).

Career

Hamburger University, Thailand

Restaurant Leadership Practices, Restaurant Operations

Institute of Hotel management, Chennai

B.Sc., Hotel & Hospitality Administration

St. Ann's Mat. Hr. Sec. School

Higher Secondary, Mathematics and Computer Science