Amalgamated Bean Coffee Trading Co Ltd
Area Manager - Business Operations
January 2014 — Present
Tookover full operational and P&L responsibility for twelve stores. Develops strategic and operational plans for work groups, manages execution and measures results. Responsible for ensuring district-wide customer satisfaction and measuring the financial performance to identify and address trends and issues in an overall district. Develops store management teams, guides store managers and follows up consistently to ensure accountability to plans. Ensures adherence to applicable wage and labor laws. Provides direction to overall staff of 100+ employees.