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Yany Barrios

Yany Barrios

Travel Agent

Independent Agent

Chicago, IL

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Independent Agent

Travel Agent

I have been an active agent since 2012 but became certified in 2014. Strengths include being forward-thinking, career-minded, hard-working, and self-motivated. Proven customer service skills, with the ability to diffuse difficult situations and communicate effectively with individuals of diverse backgrounds and levels of corporate structure. I am an outgoing, loyal, and dedicated individual who has an ambition to succeed in any given environment. Superb ability to prioritize, multi-task effectively, and a commitment to quality performance with an ability to learn new procedures quickly. My career includes 2 years experience in the travel industry while always looking to challenge myself to further develop my skills while bringing value to my employer. Thorough knowledge of reservation systems and transactions processing, including Sabre and other on-line engines.

Career medium 06
Career
Career medium 02

Home daycare

Daycare provider

Delivered in-home child care for infants and toddlers up to four-years-old, which included basic care and teaching. Scheduled and participated in meetings with parents or guardians to discuss their child's progress and needs. Recorded progress and developed strategies for stimulating learning and development in-home.

Career

TJX corp.

Assistant manager

In charge of cashiers, customer service, and scheduling

Career medium 06

Albertsons

Assistant Manager

I started out as a store clerk, then moved on to cosmetic department, over the counter department that required pharmacy training a certification. After some time I was transferred out for an assistant manager position within the same company. My job entitled ordering merchandise, payroll, merchandising, scheduling, hiring and training.


Monitored the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues.
Dealt with employment issues such as interviewing/hiring potential employees, conducting appraisals and performance reviews
Dealt with chain sales, as and when required.
Responded to customer comments and complaints.
Updated superiors on business performance, new initiatives and other issues.
Maintained awareness of market trends in the retail industry.
Recognized forthcoming customer initiatives and kept up with local competitors.

Career

Penn Foster

Travel Agent

Real Estate Institute of Chicago

Real Estate Agent

Amundsen High School