June 2012 — Present
I have been an active agent since 2012 but became certified in 2014. Strengths include being forward-thinking, career-minded, hard-working, and self-motivated. Proven customer service skills, with the ability to diffuse difficult situations and communicate effectively with individuals of diverse backgrounds and levels of corporate structure. I am an outgoing, loyal, and dedicated individual who has an ambition to succeed in any given environment. Superb ability to prioritize, multi-task effectively, and a commitment to quality performance with an ability to learn new procedures quickly. My career includes 2 years experience in the travel industry while always looking to challenge myself to further develop my skills while bringing value to my employer. Thorough knowledge of reservation systems and transactions processing, including Sabre and other on-line engines.