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Wyatt Troxell

Wyatt Troxell

Branch Manager

Service 1st Federal Credit Union

New Columbia, PA

Branch Manager

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Service 1st Federal Credit Union

Branch Manager

Career medium 02

Sovereign Bank

Branch Manager II

Accountable for overseeing branch operations, ensuring branch operational integrity, and training, managing, scheduling, and leading branch staff to ensure the attainment of all sales and service goals.
Implements targeted sales/marketing processes while generating additional bank business through in-branch sales, phone sales, and external business development.

Career

Best Buy

Customer Solutions Manager | Store Services Manager

Served as an expert on strategic implications unique to individual store traffic, drive times, seasons, etc. in the store while monitoring sales, employee productivity, merchandising standards, and customer service.
Trained staff to focus on selling strategies, executed company strategies, provided customer service, and managed participation in community events to position the store as a leader within the community.
Ensured employees were fully trained, all applicable training was completed, and new skills were applied on the job. Provided ongoing training to employees in selling techniques and customer service skills.
Employed P&L/scorecard data to analyze business results and take advantage of opportunities. Selected as a member of ALT (Advanced Leadership Training) for Best Buy’s Philadelphia District.
Promoted from Customer Experience Coordinator due to exemplary performance.

Career medium 02
Career
Career medium 04

Central Susquehanna Mortgage

Loan Originator

Obtained information to complete initial applications, processed applications, and consulted with customers on different loan programs that were available to meet their particular needs.



Additional Employment

Applebee’s · Bartender/Server 2005 - 2006
B.Z. Motors/Fowler Motors · Automotive Sales Representative 2002 - 2005
The Watson Inn · Bar Manager/Bartender 1999 - 2001

Career

Lock Haven University

Psychology