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Woodrow Walden

Woodrow Walden

Freelance Work


Marketing and Business Development Associate



Freelance Work

• 2012 - 2013: Photographer: Photo Team member - On call photographer working in conjunction with various staff writers for the online editorial showcasing various events and locations throughout the city of Toronto.

• 2012 - 2014: Photographer: Toronto Community News - On call event photographer for the East York Mirror publication.

• 2013: Photographer: Bruce Power - Hired by Bruce Power for a one day photo assignment to take executive portraits, shots of people at work and location shots for promotion materials, website etc.

• 2012 - Present: Designer: World Braille Foundation - Responsible for creating promotion posters, brochures, photobooks and maintaining social media presence.

Career medium 02
Career medium 02

Eservus Online Concierge Services

Marketing and Business Development Associate

• Build and maintain strong relationships with clients and suppliers.
• Manage incoming client service requests from initial contact to completion of request.
• Coordinate and manage existing supplier relations.
• Grow business by seeking out and developing new supplier partnerships.
• Manage various Social Media platforms, including coordinating research, posting, and reporting of metrics on a monthly basis.
• Manage daily budgetary requirements, including daily reconciliations and following up with suppliers for outstanding balances.

• Perform IT duties when needed:
• Basic management of MS Exchange accounts.
• Installation of new software on user PCs when needed.
• Management and administration of Nortel phone system and BCM.

• Graphic Design Duties:
• Create sales banners for company home page using Adobe Photoshop, InDesign
• Create Social Media graphics and banners when needed.


Globacore Interactive Technologies

Independent Associate

Career medium 04

Hotel Le Germain

Front Desk Agent

• Performed Front Office Supervisor duties when needed
• Assisted guests with any issues that arose before/during and after hotel stay.
• Assisted management in the overview of daily operations
• Performed Night Audit duties when needed
• Assisted guests with local travel arrangements, dinner reservations and information about local activities and attractions
• Promoted from Bellman to Front Desk Agent
• Lead employee union representative on collective bargaining team negotiating new collective agreement between hotel and union.



Onsite/In-House Operations Team Leader

Onsite/In-House Operations Team Leader providing Registration Services and Lead Management Systems for “Top 100” level Trade Shows and Conferences. Showcare is a leading event services provider with more than 20 years of experience working with some of the most recognizable event producers in the industry.

• Managed onsite teams at 35+ annual Tradeshows and Conferences across the United States.
• Streamlined onsite operations improving the service level and execution of onsite teams.
• Created procedures, daily checklists and technical solutions providing uniform operations at all events.
• Key player in managing relationships with the event producer, onsite contractors, VIP exhibitors and VIP attendees.
• Implemented, managed and trained New York and Las Vegas based onsite teams.
• Created staffing schedules and coordinated travel arrangements.
• Employed and trained local staffing agencies at each event as typists, customer service reps and general labour.
• Daily duties included IT support, client management, training, e-commerce reporting and data management.
• Worked in-house as a dedicated Account Manager working with various expositions companys.

Career medium 03
Career medium 01

Castek Software Inc.

Technical Support Analyst

Technical Analyst providing enterprise technical support, planning and telecom services.

• Processed user problems through identification, research, communication, resolution
• Supported and deployed Windows NT/2000 clients in a Ethernet TCP/IP NT Server environment
• Performed technical research, product evaluations and rollout of software upgrades
• Involved in solving hardware, software and networking problems as well as participated in implementing new solutions
• Actively involved in the evolution of IT infrastructure to support desktop environment
• Responsible for Corporate application support including Lotus Notes, Microsoft Office and Changepoint
• Assisted with the updating company intranet site
• Created company internet usage reports
• Responsible for supporting and administering the Internal Octel Telephone system
• Lead IT and IS new hire training classes
• Facilitated company upgrade from Office 2000, to Office XP


2 Places At 1 Time, Inc

Manager IT Services

• Promoted from Corporate Concierge
• Reduced costs to company through setting-up and administering in-house E-Mail service
• Remotely trained employees in 40 different locations all over North America on how to use company database/website and I-Mail system
• Maintained and created new Notes databases, pages, views, etc.
• Created and delivered monthly client reporting
• Provided technical support for client and company end users

As Corporate Concierge – 2 Places At 1 Time.

• Booking Hotels/Flights/Car Rentals for people
• Assisted in the planning of large scale corporate events including booking hall/room space, catering etc
• Booking shows/Restaurants
• Running Errands
• Researching Information for various subjects

Career medium 01

48th Highlanders of Canada

Canadian Reserve Infantry Soldier

Canadian Management Centre

Seneca College of Applied Arts and Technology

Travel and Tourism

A.Y. Jackson

George Brown College

Digital Photography