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Wisa Kilgore

Wisa Kilgore

Assistant manager

Altar'd State

Buford, GA

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Altar'd State

Assistant manager

I worked as an Assistant Store manager/Customer relations manager for a 2 million dollar store. My job was to engage with our guests by ensuring they have a great shopping experience within our store. I would hire and train sales associates and key holders to become more customer oriented. Being personable by suggesting and wardrobing the customer in the fitting rooms. Coaching employees to understand the importance of world class customer service. At Altar'd state I was building a culture and a lifestyle by sharing company's info to our guests that made our guests want to continue to give their support to our store.

Career medium 01
Career
Career medium 06

Nordstrom

Sales Associate TBD

Sales associate in the TBD department. I would assist customer with clothing by giving the best customer service experience. The brands that I sell in my department are Joe's, Paige, AG, j Brand, Hudson, Splendid, Free People, Nordstrom products, etc. We cater to young professional women who can wear trendy clothing to work and transition to after work wear. Your advanced, better, and modern girl. I would wardrobe customer by suggesting like items to increase sales and by up selling matching items. By providing the best customer service, the customer will return to do more business with you. Every customer is much appreciated by receiving thank you notes, follow ups, and phone calls from Nordstrom employees. Opening Nordstrom rewards account to drive more volume in business. The goal for each sales associate is to open 1 per month, I would average 5 per month. Showing leadership in my team by coaching and helping everyone achieve their rewards goal.

Career

Nordstrom

Personal Stylist

Being a personal stylist for Nordstrom is being your client's personal shopper. You build a more personable relationship with your client by wardrobing the customer for their daily needs, social events, etc. A client would write or call into Nordstrom to meet with a stylist to discuss their needs within Nordstrom. As a stylist I would set up the fitting room according to my client's email lists, likes, and sizes. Sometimes according to their budget, and at times their wouldn't be a set budget. Whatever the customer's needs was I would accommodate and exceed their expectations.

Career medium 05
Career
Career medium 01

Nordstrom

POV Point of View

This was my very first job with Nordstrom before my 2 promotions within the year. I was a sales associate for the POV department that caters to young professionals for a more casual daily wear. I learned to be a great sales associate and drive volume for this department before my promotion within the company. My daily tasks was to open the register, maintain cleanliness throughout the department, dressing and undressing the mannequins, changing the store around to drive successful business. Meet and greet with the team to ensure all of the fitting rooms and sales floor are ready for business. After a few months of successful track records I was promoted to a leadership role as a personal stylist.

Career

Trevecca Nazarene university

Commercial music

Nordstrom

New Job

In my current role I would assist with customer orders, and merchandise questions while providing outstanding customer service. I have mastered the Nordstrom culture and love everything Nordstrom believes in. I'd like to continue to grow with company by expanding in other work areas with Nordstrom.

Career medium 06
Career