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Wing Liu

Wing Liu

One Source Onsite Administrator – Merck

PerkinElmer, Inc.

One Source Onsite Administrator – Merck

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PerkinElmer, Inc.

One Source Onsite Administrator – Merck

-Process service requests on equipment for site/Primary contact for service vendors
-Coordinate facility equipment moves with vendors
-Schedule mandatory safety training for all service vendors onsite
-Manage key processes such as service contract quotes, charge-backs, etc.
-Contribute in inventory management (MAC)
-Facilitate department meetings and major performance reports

Career medium 04
Career
Career medium 05

Thermo Fisher Scientific

Service Products Coordinator

-Processed sales/scheduling orders for reagents, consumables, and instrument parts
-Expedited orders (call center) for service requests on instruments via phone, emails, etc
-Taking ownership of all billable fixed price service items for North America.
-Created and managed departmental guidelines on work processes. Trained fellow peers
-Contributed in maximizing sales and profits based on quarterly, individual stats/metrics

Career

Life Technologies

Service Products Coordinator

-Processed sales/scheduling orders for reagents, consumables, and instrument parts
-Expedited orders (call center) for service requests on instruments via phone, emails, etc.
-Managed key account clients. Taking ownership of all billable fixed price service items
-Created and managed departmental guidelines on work processes. Trained fellow peers
-Contributed in maximizing sales and profits based on quarterly, individual stats/metrics

Career medium 03
Career
Career medium 03

PRO Unlimited

Care Center Coordinator

-Processed sales/scheduling orders for reagents, consumables, and instrument parts
-Expedited orders (call center) for service requests on instruments via phone, emails, etc.
-Managed key account clients
-Created and managed departmental guidelines on work processes. Trained fellow peers
-Contributed in maximizing sales and profits based on quarterly, individual stats/metrics

Career

Life Technologies

Order Administrator/Care Center Coordinator

-Processed sales/scheduling orders for reagents, consumables, and instrument parts
-Expedited orders (call center) for service requests on instruments via phone, emails, etc.
-Managed key account clients
-Created and managed departmental guidelines on work processes. Trained fellow peers
-Contributed in maximizing sales and profits based on quarterly, individual stats/metrics

Career medium 04
Career
Career medium 06

Westin Hotels & Resorts

Restaurant Lead/Cashier

-Supervised daily restaurant/bar operations and trained new hires
-Food and beverage inventory with menu adjustments on MICROS system
-Carried out payment (cash handling and credit card/split tender) transactions
-Scheduled staff assignments, reviewed staff time and attendance for payroll
-Worked closely with Service Express group contributing to PBX and room service staff

Career

San Francisco State University, San Francisco, CA

Bachelor of Science (B.S.), Psychology (Industrial/Organizational)