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Will O'Brien

Will O'Brien

Risk Account Executive

Alexander Forbes Financial Services (acquired by JLT in December 2012)

Mid Calder, West Lothian

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Alexander Forbes Financial Services (acquired by JLT in December 2012)

Risk Account Executive

Liaising with clients/insurers on a daily basis via email, letter and telephone.
Management of my own client portfolio.
Providing support to the sales staff and client relationship managers.
Training new starters/less experienced staff.
General day to day administration of schemes (checking/issuing renewal accounts, summarising data, dealing with client queries, producing reports etc)
Collating information on the sales staff's behalf and drafting reports
Adhoc duties.

Career medium 06
Career
Career medium 01

Aegon

Customer Service Administrator

Liaising with insurers on a daily basis via email, letter and telephone.
Management of my own client portfolio.
General day to day administration of schemes (producing renewal accounts, summarising data, dealing with client queries etc).
Adhoc duties.

Career

British Sky Broadcasting

Customer Service Advisor

Call centre contact. Dealing with customers queries and issues on a daily basis.

Education medium 05

West Calder High School

Higher Grade
English C
Geography C
Information Systems C

Intermediate 2
Information Systems A
Mathematics B
Graphic Communication B
History B

Standard Grades
English 2
Maths 2
German 2
Graphic Communication 2
Chemistry 2
Accounting & Finance 2
Geography 3
Computing 3

Education