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Wendy Robbins

Wendy Robbins

Community Consultant

AvalonBay Communities

Washington D.C. Metro Area, us

Leasing Leader at AvalonBay Communities

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AvalonBay Communities

Community Consultant

EAugust, 2013 — Present (3 years 3 months)

Quarter to Date Leasing Leader, Mid Atlantic/DMV; March 2015, June 2015 and March 2016.
Year to Date Leasing Leader, Mid Atlantic/DMV; July 2016.
Sales Elite club member, August 2016.
Closing Ratio expected is 30% . I maintain between 42.6 - 62.1%.
Consistent follow up with prospective residents and current residents.
Preparation of new lease paperwork and execution.
Preparation of lease renewals and disbursement in a timely manner.
Troubleshooting various water bills.
Weekly LRO updates.
Weekly market surveys.
Maintain constant knowledge of marketing trends in our area.
Community tours pointing out all features and benefits our property has to offer.
Maintain promotor status on NPS surveys.
Problem solving with resident issues/concerns to prevent escalation to upper management.
Collection of monies at move in.
Move in, mid lease and move out "check in" calls.
Assist with preparation of resident events along with always being in attendance.
Property walks to ensure gorgeous curb appeal.
Assist vendors.
Responsible for ordering and maintaining office supplies while staying within budget.
Create invoices.
Create and send monies to Corporate office.
Sales calls.