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Washington Delgado

Washington Delgado

Front Desk Agent

The Nassau Inn

Front Desk Agent at The Nassau Inn

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The Nassau Inn

Front Desk Agent

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy

Career medium 01
Career

InterContinental Hotels Group

PBX

Miami international university of art and design

Student

Fashion Merchandising Major

Fashion Shows

Fashion Show Assistant/ Volunteer

Assist models with wardrobe
Make sure line up is followed properly
Assist with clean up after event is finished

Ability Explosion

Director of Social Media/ Volunteer

Update Facebook & Twitter accounts daily with new information and pictures
Assist President with social event planning including but not limited to, contacting venues, securing sponsors, creating invites, etc.
Update mailing lists

Career medium 04
Career
Career medium 05

Viceroy Miami

Lifestyle Assitant

• Served as the main point of contact for all guests requests and needs
• Was responsible for answering calls, recording guest’s request, and following through with guest issues
• Was responsible for basic office functions throughout the day
• Responsible for keeping track of room service orders, Eos and Club 50 reservations
• Provided concierge service to all hotel guests

Career

Marriott Dadeland

At Your Service Agent

Served as the main point of contact for all guests requests and needs
Was responsible for answering calls, recording guest's request, and following through with guest issues
Was responsible for basic office functions throughout the day

Career medium 03
Career
Career medium 01

Aeropostale

Operations Manager

Assisted in the opening of two new store locations; Dolphin Mall & Shops @ Sunset Place
Protected the security of cash, inventory & other company assets
Coordinated floor moves, merchandise placement, & sales promotion
Managed, planned and balanced weekly payroll, developed staff, and organized all employee files

Career

Easy Spirit Shoes

Assistant Store Manager

Protected the security of cash, inventory & other company assets
Coordinated floor moves, merchandise placement, & sales promotion
Managed, planned and balanced weekly payroll, developed staff, and organized all employee files

Career medium 06
Career

Miami International University of Art and Design

Associate of Arts (A.A.), Fashion Merchandising

Middlesex County College

Liberal Arts