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Vivek Rao

Vivek Rao

Executive Officer

UAE EXCHANGE CENTRE LLC

Dubai

Executive officer

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UAE EXCHANGE CENTRE LLC

Executive Officer

 FC & AED Cashier, handling customer service and single window operation
 Handling more than 100 customers on a daily basis and ensure 100% customer satisfaction.
 Ensuring all AML, KYC compliance and other company policy are abided by while doing the transaction.
 Cross-Selling Allied products and ensure that customer benefits out of it.

Career medium 04
Career
Career medium 04

Thomas Cook (India) Ltd.

West- Business Analyst,Foreign Exchange

 EBIT Forecast on current month Turnover and Revenue Expected numbers for West Region.
 Roll-out the Cost Budget to the West Region to control the cost accordingly for the month.
 Formulating Budget, Analyzing variance between Actual Turnover & Revenue with Budgeted Turnover & Revenue and closely ensure that Budget is updated.

Career

Thomas Cook

Manager, Foreign Exchange

 Generate Report on Business Turnover Daily basis & circulate it to the Management.
 Forecast on Budget Turnover set and update Management on where they stand and take action wherever necessary.
 Maintain MTD, YTD, LY data for Ad hoc purpose.
 Closely follow-up for the Revenue with DB, BNP & ICICI for pick-up done by TCIL.

Career medium 06
Career
Career medium 05

Thomas Cook (India) Ltd.

Assistant Manager

Generate Reports from the server on a daily basis and circulate it to the Management to let them know where the business is standing at this movement. Provide Senior Management with the Profit margins of business done all India along with the comparison of Budget numbers and Last Year Numbers. Generate Dynamic reports as per requirement from the Management. Assist in generating New Agents under MoneyGram (Foreign currency Payment sent to India in INR) business wherein TCIL is a Super Agent.
Worked; TCS) in Finance Department, Vikhroli, since July 2007 and was given to handle payments to be made to Thomas Cook for TCS employees visiting overseas with Foreign Exchange.

Career

Thomas Cook (I)Ltd

CUSTOMER SERVICE EXECUTIVE

 Generate SAR Outstanding Report and update Senior Management on a daily basis.
 Any issues with TCIL & TCS branches, I would be the coordinator and have the same sorted out.
 To implement new measures in bringing all O/s within 10 Days from Date of Transaction. Automated new format for TCS transactions done by Branches and payment received from TCS.

Career medium 03
Career

Mumbai University in 2005

B.Com; Post Graduate Diploma, Business Administration