VP, Global Systems Training
April 2015 — Present
• Global responsibility for systems learning strategy, program delivery and training team management. Catalogue includes comprehensive business process based learning for Siebel, the company’s CRM system and JD Edwards (JDE).
• Global governance of contract systems training services to ensure quality remains high and programs are aligned with evolving business processes. Provided direction for deployment training onsite in Paris, Hong Kong and Shanghai to ensure effectiveness and timely issue resolution.
• Define and manage the $800k global systems training budget.