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Vikas Chauhan

Vikas Chauhan

ASSISTANT MANAGER – HUMAN RESOURCE & QUALITY ASSURANCE

TIME MACHINE GROUP

Human Resource and Learning & Development professional

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TIME MACHINE GROUP

ASSISTANT MANAGER – HUMAN RESOURCE & QUALITY ASSURANCE

 Organization restructuring - Assisting executive management in organizational restructuring according to business goals and vision of the company. Developed organizational charts and reporting hierarchy for work delegation and information flow.

 Policies & Procedures - Revise and develop company policies and procedures in line with industry standards to enhance business productivity.

 Performance evaluation - Implemented an employee performance evaluation system for appraisals and employee performance appreciation.

 Grievance redressal and discipline - Work closely with management and employees on all grievance issues within the company and provided guidance and communication to affected employees.

 Recruitment process - Management of the full recruitment process including sourcing strategy; interviewing; reference checking; making offers to candidates; driving, delivering induction programs and developing job descriptions.

 Learning & Development - Work closely with management to identity, develop and implement training and development programs in line with the business objectives.

 Payroll support - Support managers & payroll activities including salary
bench-marking and the bonus process. Also, Supervised time & attendance along with absence and leave management.

 Reporting - Provide senior management and others with various types of employee reports including HR dashboards, attrition, absence, compensation, headcount etc.

 Employee records & documents – Supervise employee records maintenance and application of work documents such as visa and work permits.

 Member of core committee team responsible for business and organization development.

Career medium 01
Career
Career medium 01

CENTUM LEARNING LIMITED

DEPUTY MANAGER

 Need analysis - Designed and conducted training need analysis for workforce development through intensive and extensive methodologies such as performance surveys, employee assessments, live field observations and simulations.

 Story boarding - Designed and reviewed storyboards for instructional flow and language style along with detailed learning plans.

 Learning & Development solutions - Created complete content solutions for learning and training programs including training presentations, experiential activities, workbooks, facilitator guides and case studies. Customized all content as per client requirements including branding and design, language style and delivery methodology among others.

 Marketing of L&D programs - Created and designed theme based content for marketing and promoting learning programs such as email teasers, flyers and standees.

 Project Management - Worked independently with clients on several long term projects and assumed project manager role. Received commendations from most clients with emphasis on quality of work. Also managed and coordinated content team members based on the project scope and client requirements.

 Training the trainers - Conducted informal training sessions to prepare program facilitators for high quality of delivery during the Learning & Development activities and supported them while also monitoring delivery to improve effectiveness.

 Data analysis and reporting - Collected and analyzed data post Learning & Development program and developed detailed quality reports for clients who included performance mapping, training effectiveness, performance gap analysis and development plans.

 Educational content development - Collaborated with subject matter experts to develop educational content for formal education boards. Developed course ware material according to session plans.

Career

NIS SPARTA

INSTRUCTIONAL DESIGN CONSULTANT

 Need analysis - Interacted with clients and target audience to identify development needs and appropriate delivery methodology through personal interviews, surveys, group discussions etc.

 Learning & Development solutions - Developed client and role specific learning and development content to enhance role holders on job effectiveness and efficiency in line with adult learning concepts.

 Training facilitation - Worked closely with facilitators in different regions across India to prepare them and subsequently improve content based on initial audience reactions and feedback.

 Learning & Team building activities - Customized learning games and experiential learning activities based on client requirements and assisted facilitators to conduct these indoor and outdoor activities.

 Clients - Worked with prominent national and international brands such as Maruti Suzuki, Yamaha, Jaguar Pvt Ltd, Eicher, PepsiCo and New Holland Tractors among others.

Career medium 05
Career
Career medium 03

LIQUID PAPER FINSERVE PVT. LTD.

CONTENT DEVELOPER

 Web content - Web content developer for the company website and other online publications. Supervised and worked closely with graphic designer to build the website and independently managed the content.

 Publications - Content development of periodic publications such as newsletters and brochures along with internal training manuals, standard operating procedures, New hire induction programs, software usage guide books for customers.

 Corporate communication - Managed the company’s corporate communications and supported marketing of services to expand business operations in the United States.

 Business coordination - Interacted with international clients on a daily basis and managed service requests. Supervised the service team to deliver quality work and meet deadlines.

 Reporting - Directly reported to the CEO of the company and worked closely on many projects outside of content development such as process automation, service quality enhancement etc.

Career

GENPACT (FORMERLY GE CAPITAL INTERNATIONAL SERVICES)

PROCESS DEVELOPER

 Managerial support - Provided support function to the manager in managing the team and ensuring daily delivery of targets.

 Reporting - Developed MIS reports, team performance reports, target projections and managed team performance.

 Monitoring & feedback - Monitored performance of new team members and provided on the job feedback, training and coaching sessions.

 Customer service - Core job also included customer service functions and was regularly a top performer in the team, receiving several performance appreciation

Career medium 02
Career

Delhi University

Bachelor of Arts (B.A.), English Literature

Bishop Cotton School

XII, Commerce