Director of Product Management (PRM Product)
December 2012 — Present
Responsible for delivering the cloud based channel management application. This role needs driving a solution-set across development teams by being the voice of the customer and maintaining detailed requirements to guide the development of new products/features and their successful launch.
In this role:
* Involved with customers in making them successful by engaging early in their sales cloud journey to make sure they get all the necessary help needed.
* Defined solid roadmap of the product and shared the strategy with the management, sales consulting and customers.
* Worked with usability experience (UX) team to design the best user experience for the channel manager role around features such as partner management, program management, enrollment management and market development fund (MDF).
* Led a team to redesign and focus on simplified user interface to achieve better adoption within the user community. Removed lot of hard coding done in the product to support more flexible and agile product.
* Set the product and development team to think in focusing on Mobile first and also to support 3rd party integration to build the partner ecosystem.