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Veronica Vasquez

Veronica Vasquez

Banking Relationship Manager

Citi

Experienced Financial Professional

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Citi

Banking Relationship Manager

• Met and exceeded financial goals through deepening of existing client relationships and by recommending ancillary services and products to new customers.
• Advised clients on complex decisions, balancing their long-term financial goals with their short-term needs, utilizing stocks, mutual funds, IRAs, lending products, and time accounts.
• Worked closely with customers developing relationships built upon integrity, trust, and service while cultivating partnerships and collecting referrals.
• Developed, enhanced, and retained a quality client base through the acquisition of new business and maintenance of existing customers with professional sales and superior customer service.
• Assisted branch manager with all aspects of daily banking operations to include overdraft payments, analyzing workflow, and preparing report data on sales, expenses, and staffing.

Career medium 03
Career
Career medium 05

Astoria Federal Savings

Assistant Branch Manager

• Met budgetary requirements by scheduling and tracking expenditures, analyzing variances, initiating corrective actions, communicating established financial policies and procedures, and positively addressing any staff performance issues to improve speed and service.
• Created reports such as quarterly and yearly personnel performance reviews, budget comparisons, operations, sales, human resources, and branch audits.
• Managed daily branch operations to include supervision of 16 employees, acquiring new commercial accounts, facilitating compliance meetings, and auditing teller activities.
• Provided direction and assistance to staff and bank personnel in operational activities by adhering to federal regulations, policies/procedures, privacy, and ethical decision-making.
• Developed, executed, supervised, and evaluated strategic plans for sales campaigns.

Career

Citi

Personal Banker

• Met and exceeded financial goals through deepening of existing client relationships and by recommending ancillary services and products to new customers.
• Advised clients on complex decisions, balancing their long-term financial goals with their short-term needs, utilizing stocks, mutual funds, IRAs, lending products, and time accounts.
• Worked closely with customers developing relationships built upon integrity, trust, and service while cultivating partnerships and collecting referrals.
• Developed, enhanced, and retained a quality client base through the acquisition of new business and maintenance of existing customers with professional sales and superior customer service.
• Assisted branch manager with all aspects of daily banking operations to include overdraft payments, analyzing workflow, and preparing report data on sales, expenses, and staffing.

Career medium 05
Career
Career medium 06

Top Spot Day Care, Inc.,

Assistant Bookkeeper

• Processed payroll in its entirety including calculating earnings, taxes, and other deductions.
• Completed administrative duties to include data entry, bank reconciliations, accounts receivable, year-end closing process, and preliminary tax reports.
• Balanced subsidiary accounts and general ledger by auditing receipts, posting transactions, and reconciling entries.
• Complied with federal, state, and local legal requirements by knowing, understanding, and applying all accounting rules and regulations.

Career

Queens College

Bachelor's degree, Accounting

Nassau Community College of the State University of New York

A.S, Accounting