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Venkat Deepak Katta

Venkat Deepak Katta

Principal Consultant

Infosys

Hartford, Connecticut Area

• IT Experience of around 14 yrs of which 12 years in the field related to Consulting, Installation, Customization, Configuration, Integration, Upgrade and Migration of BMC Remedy AR Server and ITSM Application from v6.x to v7.6.04 to 8.1, 9.1 and remaining years in the field of PeopleSoft HRMS and web Application Dev...

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Infosys

Principal Consultant

As a Principal Consultant, leading the BSM Engagement program with an onsite-offshore engagement model to ensure successful delivery of monthly releases in multiple projects within the BSM engagement.
Analyzed the existing and new opportunities within the BSM Engagement and plan for the road map for implementation.
Conducted Business workshops to gather the requirements for the third party discovery tools integration with CMDB and prepared the Business Requirement Documents.
Provided Solution Architecture for the end to end flow of Data from various Feed file/Database to Atrium CMDB
Handling technical support and mentor the teams involved in implementing BMC Remedy ITSM and BMC Atrium CMDB