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Velma North

Velma North

Par. Compliance Analyst

J.P. Morgan

Ft. Myers

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J.P. Morgan-Vastera, Inc.

Sr. Compliance Analyst

As an Export Compliance Sr. Analyst I was responsible for providing interpretation and guidance to clients and employees to ensure compliance with U.S. specific export control laws and regulatory policies. Provided day-to-day support regarding export licensing and product classification and managing encryption exports from the U.S. Participated in export audits, provided compliance training and reviews. The position included clerical duties, record keeping, researching and daily use of company software databases. Required computer proficiency, and direct client contact.

Career medium 03
Career

SAKS Fifth Avenue

Sales Assistant

Retail Sales Assistant duties included providing customer service and sales assistance including and merchandising.

CyberOptics Corporation

Customer Service Administration Manager

As a Customer Service Administration Manager I supervised the operations of the Customer Service Administration Department. Duties included managing the day-to-day operations of the customer service call center, sales order processing, shipping and export management processes and post-sale follow-up.
I was responsible for reviewing and approving sales contracts, purchase orders and letters of credit. In addition, I oversaw the export compliance process ensuring the company maintained compliant status. Duties involved record keeping, updating procedures and implementing changes as they applied, ensuring correct product licensing and classification, and working closely with transportation vendors, brokers and U.S. Customs. Staffing, coaching, performance feedback and scheduling were also part of my day-to-day responsibilities.
I also performed in the role of inside sales representative, actively participating in sales and business planning, meetings and conferences. I performed product demonstrations, handled tradeshow logistics, arranged annual sales meetings and worked directly with our distributors and clients. This position required clerical skills, computer proficiency and excellent phone skills. It also required exceptional interpersonal skills to assist clients worldwide.

Career medium 06
Career

Larson Educational Services, Ft. Myers, FL

Florida Real Estate License

License no. SL3278964

Curtis L. Carlson School of Management, Minneapolis, MN

Certification

This was an accelerated business study that focused on the development of management and team building skills.

Central High School, Springfield, MO

Diploma, General Studies