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Vanessa Pillay

Vanessa Pillay

New Job

La Vita Spas



La Vita Spas

New Job

Employed as spa manager for an established luxury spa within the resort/hotel industry

I was based in the Dolphin coast working at the Perna Perna Resort Spa , and sometimes required to tend to other spas in the surrounding area namely La Montange Ballito Palace Hotel Durban North Beach ,Chakas Rock Spa

My duties as Spa Manager included

*Working daily with ESP
*Submitting daily sales reports to head office
*stock orders
*receiving stock
*month end reports
*stock take
*ensuring spa protocol is adhered to at all times
* Ensuring the spa is clean and in order
*staff orientation
*setting individual daily targets for therapists and ensuring they have means on reaching them
* ensuring Daily targets are achieved
*Driving retail sales
*staff registers
*promoting the spa with in the resort
* staff inspection on a daily basis ensuring therapists are dressed appropriately
* Ensuring therapists are out promoting the spa when there are no bookings for them
*issuing of warnings
*training new staff
*attending weekly meetings with resort management
* attending management conferences within the company
* client complaints
* Product training with therapists
* Promoting the spa at community events
* arranging loyalty events for the spa e.g cocktail events , breakfasts ,high-tea ,
Ticket sales ,co ordinating the entire event and ensuring new loyalty clients sign up on my event .
*Stepping in as a spa therapist when needed to achieve daily targets .

Achievements in this company included been employee of the month

Always on the top 5 for retail sales achievers of the month amongst the 21 spa managers /therapists in the country and abroad .

Intec College

Diploma, Beauty Practitioner Diploma

Been interested in the beauty industry ever since I had finished high school , did crush courses in beauty and worked in the industry for a few years then I decided to get a proper qualification within the industry

Enrolled in 2014 for a 2 year beauty practitioner diploma to equip me with the skills I require to excel in my career path

The subjects I completed are as follows

Introduction to communication
Salon fundamentals
Introduction to PCs windows 7
Skincare Therapy
Nail Therapy
Massage Therapy
Anatomy and Physiology
Hair Depilation
Stress Management
Diet and Nutrition
Lash and brow treatments

Escape Health And Wellness

New Job

Worked at a slimming salon as a therapist

Duties incl

Assisting clients on EMS and cellulite machines
Ensuring all equipment are in working order and sterile
Retail sales
Introducing new clients
Working at the gym front desk when required

Mobile Beauty

Beauty Therapist

Beauty therapist

Doing beauty treatments
Driving to clients to administer treatments at their home or work place
Retail sales
Pamper parties

Stanmore Secondary