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Valentina Porro

Valentina Porro

Customer Service and Co-packing Sales Assistant

Refresco Gerber

Customer Service and Sales Assistant

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MENU ☰

Refresco Gerber

Customer Service and Co-packing Sales Assistant

Support to the co-packing division:
▪ Place order for co-packing customers (national and international)
▪ Identify and assess customers' needs to achieve satisfaction
▪ Help generate sales leads
▪ Build sustainable relationships of trust through open and interactive communication
▪ Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
▪ Keep records of customer interactions, process customer accounts and file documents

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Career
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Tecnica Group China

Marketing Assistant

Person in charge for:
▪ communication with Headquarter and foreign co-marketing brands.
▪ market analysis drafting and focus group organization.
▪ translation of marketing material and brand manual from Italian/English to Chinese and vice versa.

Supervisor and assistant for:
▪ helping increase products promotion and brand awareness through web and social media marketing tools.
▪ the production of ADV, articles, content and other mktg material.
▪ planning, organizing, coordinating and controlling marketing activities like trade shows, sales meetings and other events for the company brands.
▪ retail and shop display design proposal, organization and set up.

Career

Radio ca' Foscari

Musical Content Manager

Director of the music department of the webradio Radio Ca' Foscari.

Person in charge for:
▪ supervising and coordinating musical shows;
▪ cooperation with record label, both local and international;
▪ training and supervising dept intern.

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Career

Ca' Foscari University of Venice

Master degree, Global Management for China

This Mba gave me a wide understanding of how business changes according to which country is based in. It was a wonderful experience, I had the chance to learn everything - from founding a company to administrating it in every aspects - and to test the acquired knoledges through interactive case studies during the lessons time and on the field with an internship in China.

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Education
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Ca' Foscari University of Venice

Bachelor Degree, Angloamerican language and culture + Chinese language and culture

Education