In-Store Sales Specialist
June 2011 — January 2014
Responsible for the selling of computers and printers.
Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer and printer.
Advises customers on technical matters and recommends appropriate computer configurations.
Solicits information about computer needs from customers.
Provide technical support after merchandise is purchased.
Serve as a customer service rep for customers who have questions or difficulties.
Demonstrate product features before a sale.
Help customers maximize the use of software features.
Conduct computer demonstrations on the sales floor; provide information on the benefits and uses of a variety of accessories.
Answer customer’s questions and encourage them to purchase the products being demonstrated.
Provide complete and appropriate solutions for every customer to achieve sales goal and maximize customer satisfaction.