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Tyree Ross

Tyree Ross

Customer Service Representative

Lead Qual



Brien Mcmahon

High School Diploma, General Studies

Norwalk Community College


Norwalk Hospital

File Clerk

Handled both paper and electronic documents in terms of sorting and placement
Maintain files precisely and professionally
Sort and classify content in terms of alphabetical or chronological order or any other specified
Perform general office duties
Highly skilled in sorting, filing, retrieving, storing and updating multiple files
Able to establish and maintain confidential files in an efficient and accurate manner
Well versed in basic office duties including typing, correspondence and operating machinery

Best Buy

Inventory/ Asset Protection

Greeted customers entering the store to ascertain what each customer wanted or needed
Communicated with vendors regarding back order availability, future inventory and special orders
Maintained cleanliness and presentation of stock room and production floor
Participated in physical inventory counts every week
Implement or monitor processes to reduce property or financial losses
Identify and report merchandise or stock shortages
Collaborate with law enforcement agencies to report or investigate crimes
Maintain documentation or reports on security-related incidents or investigations
Apprehend shoplifters in accordance with guidelines

Century Protective Services

Security Guard

Demonstrated ability to handle and resolve conflicts in an effective manner
Ability to act with urgency in an emergency situation
Able to work in a rotating shift
Particularly effective in working independently
Effective listening skills
Extremely capable of monitoring premises through advanced security cameras
Long term shifts in patrolling assigned areas

Lead Qual

Customer Service Representative

Refer unresolved customer grievances to designated departments for further investigation
Check to ensure that appropriate changes were made to resolve customers' problems
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Assisted customers via telephone



Maintained cleanliness and presentation of stock room and production floor
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
Highly skilled in providing a timely, efficient, and considerate customer service
Proven ability to operate cash register and manage drawer
Demonstrated ability to respond and resolve customer's requests and concerns
Able to assist customers with purchases and transactions
Experienced in restocking merchandise