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Turki Al-Dawood

Turki Al-Dawood

Executive Manager Marketing Data Service

Mobily

Riyadh

Executive Manager Marketing Data Service at Mobily

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Mobily

Executive Manager Marketing Data Service

• Managing consumer data services (FTTH, WiMax, 3G & WiFi)
• Develop strategic marketing plans for data service through market research, competitive analysis, pricing, customer engagement and business planning while ensuring the support of the company’s overall strategic and goals.
• Forecast, identify areas for growth and help drive opportunities for data service.
• Develop creative solutions in a fast changing market.
• Manage day to day product launch process and help consumer marketing in creating propositions required to deliver on the segment insights.
• Provide solid marketplace feedback for Data strategy, research and case studies.
• Responsibility for budgeting, forecasting and financial modeling of Data products.
• Generate weekly/monthly reports that maintain overview of customer needs, cover marketing research, customer feedback and product experience.

Career medium 06
Career
Career medium 06

Mobily

Mobile Data Solutions Product Manager

Provide Consumer/Enterprise Marketing management with sound market & product assessment data for planning new products/ revitalizing older products/ integration of product & services.

Monitor & evaluate market trends and developments in order to propose marketing strategies and interventions which will improve the competitive position & profitability of Mobily.

Analyze customer behavior and cluster them into segments in order to help the marketing team design customized propositions.

assist in the development of promotions which will ensure that margins/ revenues are maintained while reinforcing Mobily's brand and customer image.

conduct marketing research for the demand of VAS and keep abreast of new technology and products locally, regionally & internationally.

Analyzes data/information and propose suggestions for retaining customers & improve customer's experience

Recommends promotional activities in conformity with Mobily promotions and directions.

Generates/consolidates reports as needed to meet management requirements.

Supports the sourcing of vendors and partners to identify the best service providers.

Career

Mobily

Billing Operation Analyst

Billing operations team leader.
Analyzing & Fixing The rejected CDRs in the Billing System.
Handling several reconciliations across the different systems to insure the consistency of the systems.
Providing First & Second level of support for the Business users.
Main contact in the IT-Fraud support & Systems discrepancies cases.
Analyzing & Fixing the account activation activities From the Billing Side.
Trouble shooting & support for various issues within the IT.
Providing Several Reports from the system to the management & the other Departments within the company.

Career medium 02
Career
Career medium 02

STC

Billing & Collections

Analyzing & Fixing the rejected (Suspended) CDRs.
Providing several analysis on the CDRs loading behavior.
Providing weekly/monthly reports to the management.
Participating in several projects for enhancing rejection calls handling & stopping a potential revenue leakage.

Career

King Saud University

Bachlor, Computer Information Systems