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Toye Piccirilli

Toye Piccirilli

Senior Internal Auditor

Department of Veterans Affairs

Greater Nashville Area, TN, us

Senior Internal Auditor and alternate board member of VA’s Loan Guaranty Risk Management Board with seven years of experience. Self-motivated to deliver value-creating systems and superior support by utilizing my subject matter expertise in risk management to successfully drive process improvements. Expert at leveraging quant...

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Department of Veterans Affairs

Senior Internal Auditor

• Plan, coordinate, and lead (on a rotating basis) 31 diverse teams to audit the operations of
mortgage lenders participating in VA’s Loan Guaranty Program.
• Administer and coordinate audit activities by delegating tasks, resolving problems, and
evaluating benchmarks.
• Research precedent regarding performance and production data of mortgage lenders in order
to identify risks and determine how to resolve them.
• Review, analyze, and audit VA home loans to ensure the income, credit, and appraisal
elements are upheld as described in VA Lender’s Handbook.
• Represent VA by leading 31 audit exit briefings with high-ranking executives and employees
at mortgage lenders to present quality findings, conclusions, methodologies, and
recommendations for compliance.
• Prepare complex reports to inform lenders of action items and provide schedules for project
accomplishment.
• Review, analyze, and report on project status; negotiate disputed recommendations with the
lender to obtain necessary support, adjust work plans as needed, and monitor impact to
ensure compliance with the Loan Guaranty Program guidelines.
• Automate Excel spreadsheet to produce a random sample of 32 cases for accuracy review of
each business section for all nine Regional Loan Centers on a monthly basis.
• Organize and report monthly oversight findings in the VA Quality Assurance Access database
for Central Office to forecast employee training needs.
• Revise protocol for three chapters of Quality Control Procedures Loan Guaranty Operations
for Regional Offices in three weeks.
• Author and present on-the-job training plans to increase policy and procedure comprehension
by 42% and streamline the new employee training experience.
• Develop and deliver training on Full File Loan Review processes and
procedures to Assistant Chief and coworkers via Microsoft Lync.

You are in charge of your career growth and development. #success #progress

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