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Todd Pinkerton

Todd Pinkerton

Software Development Manager


Arlington, MA

Software Development Manager at PayPal



Software Development Manager

At Paypal I lead teams to create demand-generation tools for small and medium businesses. Driving engagement, loyalty, and rewards between merchants and customers.

Brought together product, program, engineering and other teams to create Paypal's shopping portal. This was a highly visible product featured prominently on the website. I was the key liaison between development and business stakeholders, setting expectations and aligning product with business goals.

Served as functional manager for two onsite teams of developers and QA engineers. Worked across matrix organization with other development teams. Set goals for projects and individuals, provided regular feedback during one-on-one meetings and formal reviews. Coached and mentored team, delegated increasingly complex tasks as the team developed. Grew team with training opportunities, career guidance, and hands-on experience with increased responsibilities. Drove adoption of best practices including test-driven development, unit testing, agile development with scrum, code reviews, pair programming, and github pull requests.

Worked with senior management to balance engineering priorities with product needs, developed release plans and schedules. Presented product overviews and demos to large audience across engineering and product organizations. Evangelized team and our successes across the organization, building credibility and visibility.

Career medium 06
Career medium 03


Product Development Manager

I work with a team of talented technologists to build the next iteration of Nokia Store.

The Nokia Store application runs on hundreds of millions of mobile devices worldwide, in dozens of languages. Store users produce millions of downloads for applications, games, wallpapers, and ringtones every single day.

Responsible for Product, Software Development and Product Delivery for the Web and API teams within Nokia Store. Nokia Store is the fastest growing App Store in the world, serving 40% of all mobile phone users worldwide

• Key decision maker for product requirements, balancing all stakeholder needs
• Developed key features and enhancements that directly lead to outstanding growth
• In eighteen months, grew key metrics by more than 1000%.
• Downloads from 1m per day to 11m per day. • Active users up 600%
• Revenue per day up 300%.
• Reduced cost basis up to $1.5M/yr by insourcing and eliminating redundant systems
• Global team resources of up to 15 direct reports, with many more matrix collaborators across 3 continents
• Transition from Waterfall process to full Agile development and frequent, high-quality releases
• Full Product Lifecycle management from concept to launch and support
• Selected as high-performing team leader for New Nokia Builders program



Principal Software Engineer

Career medium 02

independant consultant

Startup Consultant

I provide software development services for a variety of clients. I enjoy working with the latest web technologies and methodolgies, including Ruby on Rails and social networking.

More than just developer-for-hire, I work closely with my clients to deeply understand their business and develop software that solves their problems. We offer programming, product and project management, and design services to provide a complete out-of-the-box development solution.

I practice agile development methodologies to deliver reliable software. This means you will see progress from start to finish, so there are no surprises. And we will work closely together, incorporating your feedback as we build the product that's right for you.

Products we have developed have been recognized with honors and awards, including:

• -- connects nonprofits to volunteers and sponsors (presented at DEMO 08)
• -- ride-sharing service (presented at TED 07)
• -- visual guide for HD radio. Winner, MIT 1K competition and Finalist, MIT 100K competition 2006


Director of Product Management

Led a cross-functional team to define and deliver social networking product. Established best practices and owned product roadmap through several iterative releases. Transitioned from outsourced development to in-house team, increasing productivity and quality. Conducted user research and data analysis to gain insights into customer behavior. Implemented project process to deliver tangible business benefits such as increased time-on-site, pageviews, and repeat visits. Developed marketing collateral such as email newsletter campaigns and blogs which increased repeat visits. won runner-up prize in Harvard Business School 2008 business plan competition.

Career medium 01
Career medium 06

Locamoda, Inc

Senior Software Engineer

Conceived, designed, and developed applications connecting mobile phones to outdoor screen networks. Developed network infrastructure to support such applications. Liased with design agencies from concept to launch of product. Built relationships with telephony vendors to deliver voice and data content.


Orange SA

Senior Engineer

• Conceived and prototyped new services for mobile phones
• Developed handset software and network services
• Evangelize projects to encourage company-wide adoption
• Organize and support small internal and external trials
• Develop business case and roll-out plan for projects
• Manage third party application development and deployment of services into the Orange network

Career medium 03
Career medium 03


Program Manager / QA Engineer

Performed Quality Assurance (testing) of Dynamo Application Server
-Wrote test plans and test cases
-Wrote Java code to exercise DAS features
-Wrote JSP pages to exercise DAS features

Led certification program for ATG's J2EE-compliant server.

Later, became program manager for entire J2EE server team (approx 12 people). Managed entire product lifecycle from spec to release and support.


Harvard University

A.L.M, IT, Management

Case Western Reserve University

B.S.E, Computer Engineering