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Todd Freedman

Todd Freedman

General Manager at Maximo Nivel


Maximo Nivel

General Manager

-Led all Guatemalan operations and was responsible for all in country profit and loss including $800,000 in annual revenue.
-Managed 40 national and international employees including four program directors.
-Led financial compliance and certification with Guatemalan taxing authority (SAT).
-Completed a 150 hour Teaching English as a Second Language Certification Program (TEFL/TESOL).

Career medium 04
Career medium 03

Máximo Nivel

Director of International Programs

-Managed three businesses, 22 national and international employees and over $700,000 in annual revenue. The three businesses included a volunteer program of 1,200 annual clients and 52 development projects, a TEFL certification course with 100 annual clients and a Spanish school with 620 annual clients, two staff run volunteer houses and 35 homestay families comprising over 300 beds.
-Raised client feedback from 65% excellent to over 95% excellent within seven months. Team earned a bonus for the first time in a year and then advanced to earn monthly bonuses based on client service feedback and matriculation goals.
-Designed a cloud-based homestay and project booking system using Google Docs that automatically calculates accounts payable and implemented the system in the Peru, Costa Rica and Guatemala offices. The system saves 10 work hours monthly for all three Maximo Nivel locations and dramatically improved accuracy and accounts payable forecasts.
-Motivated volunteers to raise funds for projects that contributed $43,000 in the first year. The program has been incorporated into the company’s operations plan and has been implemented in all Maximo Nivel offices.
-Raised $7,000 and contracted local doctors to perform medical histories, parasite analysis, blood analysis, dental examinations and physical examinations for 102 local orphans, diagnosing all children with parasites. I initiated a second round of funding resulting in hygiene education, installation of 10 water filters, soap dispensers, medical treatment and a fund for ongoing needs in three orphanages.


Máximo Nivel

Client Service Manager

-Ensured a positive client experience.
-Developed a just-in-time (JIT) inventory ordering system for textbooks, improving ordering forecasts and reducing costs of on-hand stock by 80%.

Career medium 01
Career medium 04

Peace Corps

Peace Corps Business and Education Volunteer

-Lived and served in Pangai Village, Tonga, on a remote island five miles long by a quarter mile wide composed of three villages and a population of 5,000.
-Taught economics, accounting, mathematics and English classes for 26 months at Ha’apai High School and led a weekly English language promotion assembly for 300 students.
-Developed a business plan and fostered social entrepreneurship with a women’s baking and weaving group.
-Reopened the Ha’apai Public Library as a sustainable community resource by creating a culturally compatible organizational structure and financial planning.
-Elected by my peers for two consecutive years to be the emergency coordinator for the Ha’apai archipelago, managing volunteers, information and communication lines during multiple natural disasters, including a Level 4 cyclone.


Citron WorkSpaces

Furniture Recycling Initiative Intern

I developed and to facilitate office furniture recycling. I also researched and developed new ways to recycle materials commonly found in office furniture to make new products from them.

Career medium 03
Career medium 04

OKS Group

Marketing Intern

I worked in the fast growing BPO industry in New Delhi, India . I developed a new client acquisition process, analyzed a direct marketing process, improved efficiency, and developed a retraining program. I also worked with proprietary databases supplementing information and usage. I lived, worked, traveled, adapted, and thrived in a dramatically different environment.


ARAMARK Refreshment Services


I interned with Aramark at Citizens Bank Ballpark, home of the Philadelphia Phillies. While there I developed an internship project. I also worked as a concession stand supervisor, managing four to five large concession stands per game. I ensured that my concessions were continuously stocked, managed personnel and completed daily accountings for each concession stand.

Career medium 02

University of Colorado Boulder

B.S., Business Administration with a focus in Operations Management and Entrepreneurial Studies

Central High School