Mandarin Oriental Hotel Group
Operations
July 2005 — July 2013
Coordinated projects and events exercising ability to improvise, improve procedures and meeting demanding deadlines. Coordinated office management and special projects with a high level of efficiency. Served as point person for General Managers, Owners and Partners to ensure proper lines of communication. Supported the EVP of operations with reports, travel arrangements and itineraries. Maintained excellent communication skills, problem resolution abilities, with a high- level of confidentiality.
Managed capital purchases, direct vendor relations, generated and processed expense reports reflecting supporting documents and budget code indexes. Resolved all inquiries or complaints that came into the corporate office which lead to a positive resolutions on all ends.