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Thomas Davies

Thomas Davies

Information & Database Coordinator

British Blind Sport

Information & Database Coordinator at British Blind Sport

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British Blind Sport

Information & Database Coordinator

Provide support via telephone, email, and social media by answering questions from the visually impaired community about the sporting opportunities that are available to them.

Establishing a database of key organisations within the visually impaired and sport sectors to allow us to reach more blind and partially sighted people in the UK.

Establishing another database of sports clubs for people with visual impairments so they can enjoy the same sporting opportunities as sighted people.

Manage the charity's Facebook and Twitter accounts; providing answers to queries and sharing articles relevant to our visually impaired (VI) community.

Identifying workflows within the charity that can benefit from using new technologies so we can provide a more efficient service.

Create the email newsletters that are sent out to members, donors and key people within the sector.

Career medium 06
Career
Career medium 01

DabApps

User Experience Designer (Intern)

Conducted user research for projects via face to face interviews and online surveys to understand our clients' customers and identify the problems they face with systems.

Created wireframes and workflows for system interfaces to allow developers to code the solutions.

Produced project proposals to find additional work for the company.

Participated in client meetings where we presented our design deliverables and effectively answered any client queries.

Career

KRCS Coventry

Sales Assistant

Provided support to customers with their Mac and iOS problems via telephone, email, social media and face to face.

Provided training sessions to customers about Apple products, including software such as the iWork and iLife suites.

Assisted a wide range of customers, from new Apple users to knowledgeable and experienced users.

Diagnosed problems with iOS devices and Macs for repair and performed RAM and hard drive upgrades to customers' machines.

Career medium 04
Career
Career medium 03

Coventry University

Engineering & Computing Deputy Faculty Chair

Elected by students for the role of Deputy Faculty Chair.

Tasked to represent Engineering & Computing students on university committees.

Chaired and minuted regular Student Forums to ensure students' opinions were highlighted to staff members.

Produced heuristic evaluations and technology recommendations for the Students' Union website and social media.

Career

City University London

MSc, Human-Centered Systems

Coventry University

BSc (Hons), Creative Computing