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Terry Ferguson

Terry Ferguson

Brentwood, CA

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Work-A-Haulics

Owner

Received work orders via various banking institutions to maintain the interior and exterior of foreclosed/vacant properties. Property Preservation Services including: Professional Hauling, Maintenance, Lawn Cuts, Debris Removal, Property Clean Outs.

Career medium 04
Career
Career medium 03

ESKANOS & ADLER

BILLING/COLLECTiONS/DATA ENTRY CLERK

Collect monthly percentages of receivables established by corporate headquarters, research billing errors and adjust customer accounts. Contact delinquent accounts by telephone in attempt to resolve delinquency. Maintained individual customer account records, update customer master file using Microsoft Excel and Word software programs. Recorded information about financial status of customer and status of collection efforts into data processing system. Prepared, sorted and filed correspondences related to each case. Received payments and posted amounts paid to customer accounts

Career

INTEGRAL PART CONSULTANTS

CUSTOMER SERVICE REPRESENTATIVE

Involved with all aspects of customer service by working with new customers in the development of new accounts for a website development & advertising company. Providing customer correspondence by answering questions, problem solving, and providing detailed information to generate new sales leads for new services and products. Assisted owner and managers with training new customer service representatives and associates.

Career medium 05
Career
Career medium 06

HAIR GALORE AND MORE

CUSTOMER SERVICE/STOCKING

Provided impeccable customer service by answering customer questions, itemizing & completing customer transactions at checkout counter, POS proficiency. Received new shipments from various vendors, Inventory management, set-up displays of merchandise on shelves, counters, or tables to attract customers. Stocking display cases, shelves, aisles, etc with new stock. Maintained Physical inventory list for reorder of merchandise

Career

Diablo Valley College

AA, GE

Completed one year of General Education Coursework

Olympic High School

Diploma

Varsity Football, Honorable Mention, Soroptimist International of Concord Writing Contest