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Terri Lindquist

Terri Lindquist

Director of Quality Control | Account Management Services

Express Scripts

Results Oriented Leader | Operations Management | Sales Support | Billing and Payment Processing

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Express Scripts

Manager/Sr. Manager | Supply Chain Management, Pharmaceutical Contract Operations

Led team responsible for implementing complex contract terms and compliance controls for manufacturer rebate invoicing and payment program.

Defined requirements and successfully implemented a reconciliation and payment tool integrating cash receipts recorded in Sun Financial Systems.

Managed application to apply receipted invoice dollars to a claim level in a controlled system environment with systematic audit check points.

Ensured accounting, collection and reconciliation of invoice payments and timely resolution of discrepancies within established schedules. Performed follow-up with external customers to manage on payment of invoices within contracted timeframe. Client Accounts Payables consistently processed on time.

Career medium 03
Career
Career medium 05

Express Scripts

Director of Quality Control | Account Management Services

Managed team responsible for ensuring the compliance and completeness of over 35,000 client service requests for 3000+ clients. Provided shared service project management and issue resolution support for Account Management Operations team supporting the entire book of business encompassing over 3000 clients.

Career

Express Scripts

Director of Business Analysis | Finance, Rebate Contract Operations

Provided leadership and management to a team responsible for contract set up and maintenance for manufacturer contracts encompassing thousands of unique contract terms.

Accountable for providing quality customer reporting, electronic data files and web based customer support for 300+ users.

Career medium 05
Career
Career medium 05

Express Scripts

Director/Sr. Director | Supply Chain Management, Pharmaceutical Contract Operations

Provided leadership and management for team accountable for contract set up, transaction invoicing, billing and payment processing of contracts generating over $1.5 billion in cash flow.

Business Owner for system enhancements and implementation of new contracting options and products. Successfully and consistently implemented annual contract changes within established deadlines.

Ensured timely distribution of client payments, completed general ledger entries, managed collections and reconciliation, managed Accounts Receivable aging and reporting to internal and external customers.

Provided consultative support to internal departments and external clients and conducted walk-through of prescription claim pricing with clients and consultants.

Career

Diversified Pharmaceutical Services (aquired by Express Scripts)

Contract Specialist/Assistant Financial Analyst

Prepared manufacturer invoices, market share calculations and reporting and client payments to support manufacturer invoicing.

Worked with IT and business stakeholders to define, analyze and document requirements for new product features and changes to existing processes. Interfaced with pharmaceutical representatives to obtain input on product enhancements, resolution of invoice disputes, system training, and collection of payments.

Career medium 02
Career

Minnesota West Community and Technical College

Office Technology, Accounting Focus