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Teria Agee

Teria Agee

Fraud Operations Consultant

BBVA Compass

Birmingham, Alabama Area, us

| Strategic | Competition | Responsibility | Significance | Achiever |

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BBVA Compass

Fraud Operations Consultant

· Investigate customer fraud claims using internal systems (ALNOVA, DTS, CLEAR, DART, FLO, TSYS,CATS, ATM footage)
· Process Visa Debit and Credit Card Chargebacks and complete
· Complete Visa/TSYS Fraud Reporting procedures
· Process balance transfers in TSYS
· Conduct interviews to identify first party fraudulent activity and SAR referrals
· Recommend system/process enhancements

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