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Tendai Machama

Tendai Machama

Customer Service


Idle, Bradford, Bd10 9ta, West Yorkshire


ISS Facility Services A/S

Mobile Cleaner

I have the independence to organise my weekly call-cycle with clients (Natwest, RBS, and Barclays Banks, Saint-Gobain Builders Merchants and 02 stores). This job enables me to demonstrate- Trustworthiness - a key holder for high security establishments, organisation skills- managing my weekly workload; time keeping, Interpersonal skills- developing a good and healthy relationship with clients, Diligence- providing great personal service in a support to blue-chip clients.

Career medium 03
Career medium 02

Harewood Entertainment

Club Promoter

My job was to promote the event of every party night. I would be selling tickets or wristbands to customers whilst informing them why the club/night I am promoting is the best place to be. This involved face to face interactions with customers, using own initiative at all times, being patient and calm, working hard and having a smile all the time. Also required me to a sense of humour while dealing with drunken customers. I had the responsibility and trust to look after money till the end of my shift.


Tk Maxx

Customer Service

My roles involved till operation, cleaning and tidying of the shop floor, delivery and changing room assistant. My duties where to serve customers to their full satisfaction and make sure the shop floor was presentable so it attracts customers. Delivery assisting required me to receive the products from the truck and carry it through into the processing dock, then get it processed onto the shop floor within a set time.

Career medium 05

Dzivaresekwa 1 High, Harare, Zimbabwe

9 GCSEs Graded: English language- C, English literature- C, Shona- A, Science- D, History- B, Mathematics- D, Geography- D, Woodwork- B, Metalwork- C

Harrogate College

Edexcel level 3BTEC National Certificate In Sport (Performance and Excellence)

Double grade Pass Pass
OCR Level 1 Key Skill in Working with Others
OCR Level 1 Key Skill in Improving Own Learning and Performance
OCR Level 1 Key Skill in Problem Solving
OCR Level 1 Key Skill in Communication
OCR Level 2 Key Skill in Information and Communication Technology

Education medium 02