Phoenix Marketing Solutions
Senior Pharmaceutical Operations Manager
February 2013 — Present
• Identifies creative technology and operational solutions to streamline and improve internal processes while satisfying client requirements.
• Achieved 96% adherence to 30-day post-meeting reconciliation within 7 months of hire – up from 21% - following the implementation of process improvements to program close-out and financial review.
• Responsible for project management of multiple clients and company initiatives by defining project scope, goals, and deliverables that support business goals and development opportunities for direct reports.