Career Advisor and Trade Act Specialist
April 2012 — Present
•Work with government officials to ensure appropriate documentation is completed and received
•Provide consistent and comprehensive case management and follow-up
•Provide individualized assessment of work and referrals to appropriate community service or social service agencies
•Coordinate participant retention services and accommodate participant work schedules.
•Help to ensure that positive outcomes and goals are met as required by contract
•Provide Mandarin translation and assistance for Mandarin speaking customers
•Assist Department of Labor Trade Act Specialist in program implementation and service provisions.