Orderly by Siftit
October 2014 — Present
• Collect, manipulate and upload supplier data for use by ‘Orderly’ web-based application for restaurants.
• Assist Development Team with regression testing of application updates.
• Prepare and present weekly-meetings reports on invoice data and maintenance for over 100 restaurants using the Orderly system.
• Address help requests from restaurants or suppliers using the Orderly system.
• Help design, implement, and monitor help desk services.
• Work with customers to gather feedback and create a Information Articheture that will help my team improve usability and the UI of our product.
• UI improvements the usability of the product to create a simple and easy to use product.
• Participated in de-bugging software.
• Credited with maintaining 80% plus price freshness for 3 regions (Atlanta, Dallas, Washington DC) at all times.
• Maintaining help desk issue with a 100% success rate.
• Created wire frames for updating ability of product dashboard for user.
• Creating tutorial videos using iMovie and other video recording services.