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Tara Eusebi

Tara Eusebi

Customer Account Administrator

Suburban Propane

Costa Mesa, CA

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Suburban Propane

Customer Account Administrator

Successful achievement in Exceeding Customer’s Expectations by providing superior customer service both on the phone and in person. Consistently scoring in the mid nineties on graded phone calls with the highest score being 100.

All front and back office duties including month end reporting, posting of payments, daily financial reconciliation, new customer account set up and customer account termination, full A/P processes using SAP, full A/R procedures including collection process for delinquent accounts, reconciliation of petty cash funds, fuel inventory, successful application of SOX audit compliance procedures, and effective implementation of all company policies and practices.

Training of all office employees in the successful implementation of all office processes and procedures.

Career medium 04
Career
Career medium 04

Suburban Propane

Operations Manager

Successfully and efficiently assist the Customer Service Center manager in executing the day-to-day operations for a multi-location Customer Service Center and its product distribution, storage, sales and service activities.

Efficacious monitoring of the Center's fiscal budget with consistent implementation of new and improved processes and procedures which led to greater performance and the attainment of the fiscal budget goals for 2013.

Effectively oversaw Technical Service and Distribution related operations and personnel for a team which consisted of 26 employees in 3 locations across Southern California.

Execution of all necessary precautions and procedures to ensure safety and compliance with Company, OSHA, and other standards and regulations.

Maximized productivity by establishing efficiency, while maintaining superior customer service at minimal cost distribution.

Execution of service processes and procedures, including preparation of work orders, requisition of new parts, inventory of parts, production schedules and service technician and driver dispatch.

Efficient management of a vehicle fleet consisting of 17 bobtail trucks and 5 service trucks for which timely preventative maintenance must be scheduled and repairs must be handled on a consistent basis without compromising superior customer service.

I have recruited and retained employees who possess the knowledge, experience and behavioral skills needed to help the business reach its goals.

Bi-Weekly Payroll using ADP, workers compensation claims, employee discipline, suspension and terminations.

Career

Suburban Propane

Customer Account Administrator

Successful achievement in Exceeding Customer’s Expectations by providing superior customer service both on the phone and in person. Consistently scoring in the mid nineties on graded phone calls with the highest score being 100.

All front and back office duties including month end reporting, posting of payments, daily financial reconciliation, new customer account set up and customer account termination, full A/P processes using SAP, full A/R procedures including collection process for delinquent accounts, reconciliation of petty cash funds, fuel inventory, successful application of SOX audit compliance procedures, and effective implementation of all company policies and practices.

Training of all office employees in the successful implementation of all office processes and procedures.

Career medium 03
Career
Career medium 01

Deeper Life Christian Fellowship Inc.

Office/Account Manager

Responsibilities included accounting, accounts payable, accounts receivable, reconciliation of funds, bank deposits, graphic and computer web page design with extensive knowledge of Windows operating systems and QuickBooks.

Career

Santa Rosa Junior College

Associates Degree, General Education