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Tanya Johnson

Tanya Johnson

Director Offers and Analytics

Verizon Wireless

Director - Marketing Intelligence and Customer Experience at Verizon Wireless

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Verizon Wireless

Director Offers and Analytics

Verizon Wireless

Director - Marketing Intelligence and Customer Experience

Lead design and delivery of marketing intelligence and customer experience for the Midwest Area. Provide strategic assessment, research and market insights to drive market segmentation strategies, identify performance trends, plan media spending and develop acquisition strategies. Responsibility for overall customer experience strategy, development, execution and measurement of Voice of the Customer. Lead cross-functional project management team with focus on complex market launches related to carrier acquisitions and network expansions.