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Tangy Brown

Tangy Brown

Benefits Administrator

Arthur J. Gallagher

Atlanta, GA

Think authentic, straightforward, and cool. Pique their interest and keep it super succinct.




Career medium 06


Executive Assistant

Executive Assistant at Kaiser Permanente, Atlanta, Georgia:
Provided administrative support to Director, Business Administration and the leadership team
Maintained budget
Mailed group agreements to clients, sent termination letters to members
Tracked groups in SalesConnect
Scheduled meetings
Coordinated leadership offsite meeting
Coordinated meals for meetings
Composed meeting minutes

Order Processer at Purchasing Power
Reviewed orders for accuracy
Processed orders, documented customer's account
Responded to customer inquries via email

Administrative Assistant at Boys and Girls Club of America
Assisted VP of nonprofit organization in creating reports in Excel, presentations in PowerPoint, reports in Access, and memos and letters in Word
Created check requests, reviewed expense reports and contracts for accuracy; assisted external customers via email and phone

Office Administrator at Metro Atlanta Landscaping Companies
Made bank deposits, ran errands, answered phones
Responded to customer inquiries regarding their monthly invoices
Created promotional materials for owner
Created job posting, interviewed, hired, trained, and supervised clerical staff
Created procedures manual for office staff
Created invoices, aging reports, customer balance detail reports, statements, etc.
Received payments into system, created new customers, and updated customer information in QuickBooks.


Arthur J. Gallagher

Benefits Administrator

Assist employers in administering their employer benefits. Act as liaison between the employer and other vendors. Assist in the open enrollment process.

Hodges Mace Benefits Group, Inc.

Benefit Specialist

Answer employees’ questions about their health insurance benefits
Process qualifying life events including marriage, birth or adoption of a child, loss of coverage, etc
Update employee’s salary, job status, dependent information, etc. in Benefits Connect
Mail letters to employees summarizing elected benefits
Research issues to ensure accurate payroll deductions, coverage, etc
Edit employee and dependent demographics in ADP and PeopleSoft.

Career medium 04

Encadria Staffing

Open Enrollment Tester

Open Enrollment Tester at Georgia Pacific
Completed a temporary contract assignment verifying benefit options for employee; identified inconsistencies in material provided to employees and actual company options, tested web-based and telephonic system to ensure accurate output, identified areas for improvement
Submitted employee changes in SAP; Verified benefits enrollment in SAP

Career medium 01
Career medium 05

David Justice Financial Services

Employee Benefits Administrative Assistant

Processed employee terminations and additions, plan changes, and enrollments
Created and mailed enrollment kits on behalf of Account Managers
Served as liaison between Account Managers and carriers’ Sales Representatives
Completed quotes using carriers’ online system; emailed quote request to carriers’ Sales Representatives


WellPoint/Blue Cross Blue Shield of GA

Executive Administrative Assistant

Maintained heavy calendar management for executive
Scheduled telephone and video conferences; developed agendas and managed meeting announcements
Maintain executives’ heavy travel schedule including airfare, hotel accommodations, and rental car
Researched outstanding billing and contractual issues with actuarial consultants
Assisted in creating executives’ presentations, reports and memorandums
Scheduled interviews and travel arrangements for candidates
Served as back up administrative support to VP, Public Relations, VP, Legal, and President
Ordered and maintained office supplies
Managed maintenance of office machines (fax machines, photocopiers, printers, and laptops)
Organized and coordinated logistics for off-site meetings, seminars and employee training
Submitted executives’ expense reports and advised staff of company policies and procedures
Responsible for communicating sensitive information to senior management
Maintained procurement card for purchases, reconciled executive’s AMEX card purchases and tracked employees’ expenses

Career medium 06
Career medium 04

Blue Cross and Blue Shield of Georgia

Sales Associate II

Supported 6 Account Managers and 1 Sales Executive in Small Group Sales department
Processed quotes for insurance for groups 2-50 employees
Answered policy questions from agents, company owners, and group administrators
Investigated outstanding issues on group’s accounts; submitted requests to underwriting team on behalf of agents and groups
Processed special requests; cancellations; change of address; and policy changes


Blue Cross and Blue Shield of Georgia

Print and Purchasing Secretary

Provided secretarial support to Print Manger and Purchasing Manager and back up support to Facilities Director
Served as company’s business card coordinator
Maintained filing system
Prepared multiple reports
Tracked all invoices from vendors; worked with Accounts Payable to ensure payment
Created badges for new employees

Career medium 03

Jones College

Business Administration