Enrollment Specialist (Licensed Navigator)
Provide functional area expertise in delivering customer support and eligibility and health insurance information.
Provide comprehensive and unbiased in-person enrollment support to include:
-Assisting the consumer in setting up a Federal Exchange System (FEPS) account with username and password.
-Assisting the consumer in submitting an eligibility review.
-Assisting the eligible consumer in selecting a qualified health plan utilizing comparative plan information.
Provide comprehensive renewal application support on an annual basis.