Tangela Jackson

Provide functional area expertise in delivering customer support and eligibility and health insurance information.
Provide comprehensive and unbiased in-person enrollment support to include:
-Assisting the consumer in setting up a Federal Exchange System (FEPS) account with username and password.
-Assisting the consumer in submitting an eligibility review.
-Assisting the eligible consumer in selecting a qualified health plan utilizing comparative plan information.
Provide comprehensive renewal application support on an annual basis.

Interviews loan applicants to document income, debt, and credit history.
Determines if applicant meets establishment standards for further consideration, following manual and using calculator.
Answers applicant's questions and asks for signature on information authorization forms. Submits application forms to Mortgage Loan Processor.
visit establishments, such as branch banks, credit unions, real estate brokers, and builders, to promote mortgage service

Coordinating patient placement with doctors and nurses
Coordinating incoming transfers from other facilities assuring that proper EMTALA guidelines are followed
Performs various patient interviewing and fact finding task upon registration, pre-admission or admission
Determines patients credit level and deposit requirement
Ensures proper financial classifications of patient accounts in accordance with established guidelines