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Tamy Do

Tamy Do

Quality Analyst

Medtronic

Quality Analyst at Medtronic

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Medtronic

Quality Analyst

• Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.

• Develops quality assurance plans by conducting testing analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.

• Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.

• Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.

Career medium 02
Career
Career medium 02

Covidien

Quality Assurance Analyst

• Manage various projects in material conversions, process changes, global manufacturing operations, and contracting manufacturing sites.
• Qualify new product development, improve existing products, and support new product acquisitions.
• Support the successful launch of multiple medical devices to the market, including Accumesh™ positioning system (North Haven, CT) and Parietex™ Composite Ventral Patch (Trevoux, FR).
• Planning development of second generation of Accumesh™ positioning system since its successful launch, laying the groundwork for an expansion of the product line.
• Save multiple millions in costs by transferring line of sutures from North Haven, CT to SIMA, DR.
• Develop detailed test strategies, test requirements, and functional designs for medical devices.
• Provide analytical support by applying testing data to assign and/or extend medical device shelf life up to 5 years.
• Generate reports and enter data utilizing laboratory information management software, demonstrating knowledge of statistical controls and sampling plan methods.
• Analyze reports and recommend corrective action on products.
• Collaborate with engineer groups, R&D, QA, Regulatory Affairs and PQA departments to assure timely project completion.

★ Earned Recognition for Accountability within Surgical Solutions, for displaying exemplary leadership, thorough understanding of the job, and operating well under pressure in a rapidly changing environment.
★ Achieved Recognition for Engagement, demonstrating sensitivity to the needs of internal and external customers and prioritizing customer satisfaction.

Career

Covidien

Lab Technican

• Facilitated in 20+ projects. More than 200 hours of testing and training on a wide variety of subjects including tensile testing, diameter gauges, visual inspection, and functionality testing.
• Executed quality control or quality assurance activities to comply with applicable SOP's.
• Performed product reliability testing to facilitate continuous improvement, as well as quality inspection procedures, including sampling plans, for production-level components and finished devices.

Career medium 05
Career
Career medium 02

Network Enhanced Technologies

ECP Telecom Agent

• Provided customer service, setting appointments, meeting with clients in person, and handling financial transactions.
• Promoted telecom solutions to customers and new business to generate sales.
• Established new accounts, maintained existing accounts, and conducted calls with minimal supervision.

Career

Covidien

Assembler/ Inspector

• Assembled over 250 + vessel-sealing gun per day and performed equipment inspections.
• Sterilized and packaged surgical equipment for future hospital use.

The University of Connecticut

Bachelor of Arts (B.A.), Sociology