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Tamara Mosley

Tamara Mosley

Process Engineer

Verizon Wireless

Greater Nashville Area, TN, us

A strategic and visionary leader with over 17 years of diverse experience across multiple functions including streamlining processes to reduce expenses, cross functional team leadership and collaboration, project management, and process design for a recognized technology industry leader.

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Verizon Wireless

Process Engineer

♣ Create business cases with specific financial benefit for product initiatives.
♣ Create agile product briefs that define the product release requirements from new concept to implementation including the scope, assumptions/constraints, release targets, and business case details.
♣ Develop user stories through mapping activities to define product features and requirements.
♣ Lead a variety of business transformation and improvement projects aimed at achieving business strategic and financial objectives.
♣ Lead all aspects of projects from concept to final implementation.
♣ Utilize consumer insights and analytics to customize product solutions to customer preferences.
♣ Provide strategic guidance and direction to project teams to ensure deliverables are completed within the established time, scope, and cost.
♣ Collaborate with cross functional teams to ensure programs are executed efficiently and effectively.
♣ Act as liaison between business units and IT on projects that have multi-organization or business unit scope.
♣ Act as an effective change agent utilizing proper stakeholder analysis.
♣ Led large scale project to redesign the user interface and experience with Verizon activation portal online. Resulted in $1.5M savings.
♣ Verizon Lean Six Sigma Black Belt certification.