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Susan Dunn

Susan Dunn

Editor, writer, and proofreader

Dunshaw Wordsmithing

Hancock County, IN

As a skilled writer and editor, I provide proven results, whether the work involves editing a computer book, writing a blog post, or reaching out to the community on behalf of an organization. I ensure that all written communication I work with is engaging and accurate, with correct grammar, spelling, and pu...

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Dunshaw Wordsmithing

Editor | Writer | Proofreader

Offering skills as freelance editor, writer, and proofreader. Have worked with technical books, educational materials, PowerPoint slides, and many other published items.

Indiana Department of Revenue

Correspondence Editor

Temporary position (18 months) dedicated to revising taxpayer correspondence. To improve compliance and increase revenues, department wanted correspondence revised so that taxpayers will find it easier to understand. Department call center also noticed significant drop in number of inquiries.
• Collaborated with key contacts in each division (nine total) to inventory and rework each correspondence document.
• Edited documents for clarity, grammar, and consistency.
• Established consistent standards across divisions.
• Tracked flow of revision process using Microsoft SharePoint.
• Edited close to 500 documents.

Indiana University, Bloomington

B.A., Double major: journalism and English

While in college, worked as a general news reporter and copy editor for the Indiana Daily Student newspaper. Member of Society of Professional Journalists and Tau Beta Sigma (honorary band sorority). Played percussion in the Marching Hundred marching band for two years. Spent a summer in England as part of a work-exchange program.