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Steve Volk

Steve Volk

Member Technical Staff I

Verizon Wireless

End User Support at Verizon Wireless

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Verizon Wireless

Member Technical Staff I

Provide End User support for Cincinnati Area retail stores and the Cincinnati Business Office. Provide wide ranging support from replacing receipt printers to troubleshooting hardware issues with laptops and desktops. Was responsible for deploying Windows 7 from Windows XP.

Career medium 01
Career
Career medium 02

Verizon Wireless

Rep - Retail Customer Support

Responisble for helping customers with Sales and Support, Coordianted Wireless Workshops to educate customers, postively affected the customer experience in my store by pushing for a more customer focused culture and not numbers focused.

Career

Apple

Specialist

I guide our customers, in person and on the phone, through store's services providing a transformational experience.

Served as the Lead Visual ensuring that all dispaly and demo standards and store facilities were maintained to the highest standards. Provided technical support at the Genius Bar and did various managerial support tasks.

Career medium 02
Career

Boy Scouts of America

Sales Clerk

Helped customers find the items they needed, processed incoming and outgoing shipments.

University of Cincinnati-Clermont College

Associate's Degree, Computer Network Systems