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Stephen Wallace Jr

Stephen Wallace Jr

Owner/Videographer

Smile Pretty Studios

Austin, TX

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Smile Pretty Studios

Owner/Videographer

I run day-to-day business as well as manage and maintain accounting files. Oversee all photo editing produced by photographer. Maintain website and social media. Organize and promote public events. Record, edit, and produce videos for clients such as, Music Videos, Event Videos, Business Promo Videos, and Short Films.

Career medium 02
Career
Career medium 04

Flexi Compras

Sales Representative

I am responsible in maintaining stock levels through communication with the district’s warehouse and keep up show room presentation to be “rent-ready”. Constantly meet sales quotas on a weekly basis and assist in maintaining past due credit goals. In order to meet company quotas, I use telemarketing and door-to-door marketing approaches to reach out to current and potential customers. I have used my past customer service experience to manage and “upsell” current customer accounts. Assist in delivering and repossessing various electronics and furniture.

Career

City of Laredo

Audio/Visual Technician

Recorded events citywide involving all city officials including but not limited to: City Council Meetings, Planning and Zoning Meetings, Civil Service Commission Hearings, Press Conferences, Ribbon Cuttings, Ground Breaking Ceremonies, and Key Presentations. Edited and produced videos for broadcast on Public Access channels. I created motion graphics to enhance videos. Maintained and organized physical copies of videos produced.

Career medium 01
Career
Career medium 06

Convergys

Customer Account Executive / Floor Support

Received calls from customers seeking technical support for internet and phone issues. I provided quality support to customers and resolved their issues through first contact resolutions. When assistance was needed, I supported other agents through a chat system, and received calls as a supervisor to resolve customer’s issues specific to internet, phone and billing. Monitored agents both live and prerecorded for quality monitoring. In training classes I acted as point of contact as a supervisor to agents. Held daily goals and succeeded in meeting sales quota.

Career

Church of the Crossroads

Director of Communications

Directed, scheduled and managed a team of eight camera operators. Recorded and edited weekly services for local television program. Produced and duplicated video and audio recordings for resale. Maintained and repaired all cameras, intelligent lighting, and technical equipment. Operated and maintained live and studio sound for multiple events. I operated audio and video recordings for special events including but not limited to; Weddings, Quinceneras, Sweet 16’s and International Conferences.

Career medium 02
Career

United High School