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Stephen Gray

Stephen Gray

General Manager/Asssistant General Manager/Co-Manager/Specialist

Books A Million

Traverse City, MI

Experienced retail manager, over 12 years experience.





Books A Million

General Manager/Asssistant General Manager/Co-Manager/Specialist

Responsible for enforcement of company policies and procedures, assisting with interviewing, hiring and training processes, and analysis of sales reports.

Maximize sales and profits, while minimizing controllable expenses.
Maintain exceptional community and customer relations.

Oversee all store operations.

February 2017- Present: General Manager in Traverse City, MI (Store #893)

April 2016-February 2017: General Manager in Sunrise, FL (Store #381)

May 2014-April 2016: Customer Service Specialist/Sale-book Specialist in Vero Beach, FL (Store #923)

January 2014-May 2014: General Manager in Viera, FL (Store #927)

December 2012-January 2014: Assistant General Manager in Vero Beach, FL (Store #923)

August 2012-December 2012: Assistant General Manager in Vero Beach, FL (Store #926)

December 2010- August 2012: Assistant General Manager in Jupiter, FL (Store #516)

June 2010-December 2010: Co-Manager in Vero Beach, FL (Store #923)

May 2010-June 2010: Receiving Specialist in Vero Beach, FL (Store #923)

Indian River State College

Bachelor's Of Applied Science, Organizational Management

Ozment Law, P.A.

Legal Assistant

Duties included: bankruptcy petition drafting, client/attorney communication, scheduling, other tasks as needed.

Books-A-Million, Inc.

Assistant General Manager/ Co-Manager/Specialist

Assisted with overall store operation including customer service, cash handling, sales, and cleanliness

Full Time Student

Full Time Student