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Stephen Fer

Stephen Fer

Customer Care Manager - Delivery Center

Airbus

Senior Director

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Airbus

Project Manager Aircraft & Technology Evaluation - Future Projects Office

Planning & road mapping of AirbusĀ“ research & technology strategy (incl. business intelligence & competition analysis). Technical & economic evaluation of prospective technologies & aircraft projects (incl. airline & manufacturer cash flow simulations). Leading project manager for economic evaluation of aircraft noise & emissions (incl. management of international research partners & subcontractors).

Career medium 03
Career
Career medium 03

Airbus

Customer Care Manager - Delivery Center

Liaison manager for airlines & leasing companies taking delivery of their aircraft (A320 family & A380). In charge of customer satisfaction follow-up & the resolution of customer related industrial & delivery process issues. Project manager on improvement of the aircraft acceptance & delivery process (incl. cycle time & inventory reduction).

Career

EADS

Corporate Young Manager Programme

1 year corporate management trainee programme with projects at:
- Airbus in Bremen, Germany: Knowledge Management
- EADS HQ in Paris, France: R&T Strategy Development
- Daimlerchrysler in Bangalore, India: Business Development
- Airbus in Toulouse, France: A320 Final Assembly Line

Career medium 02
Career

ELTRA Aeronautics

Director - Member of the board

Spares Support Solutions India Pvt Ltd

Director - Technical advisor to the board

Career medium 05

Airbus

Senior Director - Head of Strategy, Business Development and Projects

Leading 3 teams (36+ employees) in strategy for material, logistics & suppliers (spares). In charge of vision & mission transformation to business & product development, intelligence & competition analysis activities, market forecast & innovation management, merger & acquisitions initiatives, post merger initiatives, efficiency increase, cost reduction exercises and operations improvement.

Accountable for 2 workstreams (strategy & operations) in a major internal post-acquisition / merger project leading to the creation of new 1000+ employees subsidiary.

Business Compliance Manager: ensuring the adherence of the organization to international & EADS/Airbus ethics & compliance rules & regulations. Responsible for the promotion & support to employees regarding all aspects of business compliance & ethical conduct. Hamburg, Germany.

Career

Airbus

Director - Head of Material & Logistics Operations Support

Leading a team of 26 employees responsible for the worldwide airline & MRO support in the field of material, logistics & suppliers. In charge of customer key account management, sales of services, on site airline support, customer trainings & event management incl. worldwide symposium. In charge of recruitment, employee assessment, career development, strategy, event management, operational and travel budget planning and control.

Career medium 06
Career

HEC Paris

Executive Master of Business Administration (eMBA)

Delft University of Technology

Master of Science, Aerospace Engineering (M.Sc.)