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Stephany Lowe

Stephany Lowe

VP Customer Experience/ Operations Manager

Iliac Golf by Bert Lamar

Operations Manager at Iliac Golf by Bert Lamar, mother, entrepreneur, science geek, dancer, happiest person in the room

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Iliac Golf by Bert Lamar

VP Customer Experience/ Operations Manager

I do a little bit of everything from sales, customer service, accounting, shipping, order processing, account manager, project manager. We are a small company and I am loving being apart of the beginning of a cult classic.

Career medium 03
Career
Career medium 01

AmeriCorps

Community Volunteer/ Tutor

Provided tutoring services to high-risk youth at the elementary and high school level. I foused on reading, writing and mathematical development. On the weekends I performed community service, examples: Keep Riverside Beautiful and Clean (picked up the trash in neighborhoods and alng train tracks, planted plants and flowers) Renovated the Cesar Chavez Center in Riverside, CA.

Career

Starbucks Coffee Company

Barista, Learning Coach

Customer service, staff supervision and training. Mulititasking in a high volume fast paced environment, quality control, retail sales and food preparation.

Career medium 05

Totally Bamboo

Sales Support Specialist

• Strong customer service responsibilities: diligently respond to incoming phone calls and emails in a timely manner (99% is self-organization and follow-up).
• Interact with clients to collect documentation and deliver to appropriate departments
• Entering client information and inputting sales orders into an inventory management system, Mas90. Process purchase orders received from the company’s independent sales reps, the hundreds of domestic and international small retailers, e-commerce stores, direct retail customers and occasionally the random call-in/walk-in customer.
• Manage the custom order departments for bamboo countertops and Hollywood director chairs
• Review bills of lading, purchase orders, sales orders, etc. for completeness, accuracy and follow up with questions to correct any inaccuracies.
• Respond to inquiries on shipment status- track and trace cargo.
• Process returns; submit credits.
• Follow up on short-paid invoices and attempt to collect past due payments.
• Maintaining confidentiality of all information
• Working alongside the company's financial controller with maintaining the books and managing the Company's inventory. Assisting the company's management in forecasting future inventory purchases.
• Create international documents. Communicate with foreign and domestic vendors, sales, accounting.
• Seek out the best freight quotes for outgoing freight; prepare freight documents and schedule outgoing freight, proficient in the online software of these shipping companies: UPS, FedEx, USPS and several freight carriers.

Career

Legal Shield, Inc.

Independent Associate, Manager

Legal Shield®, Inc. was one of the first companies in the United States organized solely to design, underwrite and market legal expense plans. For a low monthly fee of $26 or less, the Company's legal expense plans (referred to as memberships) offer a variety of legal services in a manner similar to medical reimbursement plans or HMOs.

The Company currently provides legal services to over 1.5 million families across the U.S. and Canada. Plan benefits are delivered through a network of independent provider law firms. Members have direct, toll-free access to their provider law firm rather than having to comb through a yellow-page style directory for a referral. Provider firms are carefully selected and the quality of service is closely monitored to maintain the high standards of Legal Shield.

We give members access to professional legal counsel not only for traditional legal problems, but for everyday events such as buying a house or a car, creating a will, handling a problem with an insurance company, dealing with identity theft, and much more, where legal review should be routine, but rarely is. These events can be among the most important events in a person's life, yet there is a tendency for them to take place without proper legal review. For Legal Shield members, access to legal counsel is only a toll-free phone call away.

We also help companies, at no cost to the employer, reduce thier risk and liabilities with the new Identity Theft Laws. We give our members the help that they need before, during and after they are a victim with a credit report, countinous monoriting and full restoration. Which sets us apart from any other company.

Career medium 06
Career
Career medium 06

Cassidy West Inc.

Accounts Coordinator

Create and coordinate all company Social Media accounts. Manage and track all email campaigns.

Organize and send out all sales marketing materials (samples, brochures, new account forms etc.)

Handle all customer service issues. Responsible for all email correspondances from the company website. Create content for the website.

Coordinate all open purchase orders. Process all merchandise returns. File shipping claims due to damage, etc. Run daily sales and inventory status reports.

Perform quality control inspections of drapery hardware. Provide product specifications and details to current and prospective customers.

Career

Linda Mood Bell- Learning Processes

Literacy Clinician

Certified and performed (in one-on-one and group settings) all Linda Mood Bell processes, this entails:Seeing Stars (teaching symbol imagery which can be defined as the ability to visualize the identity, number, and sequence of sounds and letters within words) Visualizing and Verbalizing aka V/V (teaching techniques for creating an imaged gestalt-a whole) and the Lindamood Phoneme Sequencing® Program aka LIPS (teaching techniques to help individuals become aware of the mouth actions which produce speech sounds, improving phonemic awareness).

Career medium 05
Career

MiraCosta Community College

Associates, Nuclear Energy Technology

University of California, Riverside

BS, Anthropology

Palomar College