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Stephanie Silva

Stephanie Silva

Insurance Billing Coordinator

Therapeutic Pathways, Inc./The Kendall Centers

Modesto, CA

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Therapeutic Pathways, Inc./The Kendall Centers

Insurance Billing Coordinator

• Review client schedules and insurance authorizations.
• Prepare, process, and submit medical billing claims for various insurance providers.
• Prepare, review, and mail monthly client billing statements.
• Process payments from multiple funding sources.
• Maintain multiple departmental tracking logs.
• Prepare and process regional center billing.
• Translate incoming and outgoing calls to Spanish speakers.
• Review aging Accounts Receivable and determine further action needed.
• Assign, train, and lead new departmental employees.
• Assist on new program implementations.
• Address client insurance benefit questions.

Career medium 01
Career
Career medium 01

California State University

Administrative Support Assistant II

• Receptionist for site; greeting, screening and assessing needs of visitors and callers. Provide information related to procedures for admissions, evaluations, records, registration and financial aid, or refer to appropriate departments as needed.
• Provide cashiering services including collecting fees and posting transactions to student accounts.
• Maintain and communicate faculty advising scheduling hours.
• Open and distribute mail. Scan, copy, and file documents as needed.
• Perform other duties as assigned.

Career

California State University

Administrative Support Assistant II

Serve as receptionist for the office by greeting, screening and assessing needs of visitors and callers.
Resource for the college and the public on university and departmental policies and procedures.
Open and distribute mail. Scan, copy, and file documents as needed.
Liaison between the dean and departments.
Develop spreadsheets, documents and other duties using Excel, Word, PowerPoint, Outlook, etc.
Review incoming documents and confirming required paperwork has been submitted. Request additional
documents as needed.
Maintain essential scheduling records; monthly college meeting, conference room, and other rooms.
Provide support for college meetings; notifying participants, take minutes, and preparing materials.
Process travel requests.
Maintain office supply inventory.
Prepare and mail student award and other documents.
Assist with website development.
Perform other duties as assigned.

Career medium 04
Career
Career medium 03

California State University

Student Assistant

Answered telephone calls and direct to the appropriate personnel.
Ran errands; distributed mail, filed and duplicated documents as needed.
Directed and assisted both students and visitors to the appropriate office.
Ordered office supplies and maintain inventory.
Assisted College Analyst in researching faculty workloads and monitor class enrollments.
Course data entry, processed and developed reports for scheduling.
Develop spreadsheets and other documents using BRIO, PeopleSoft and misc software.

Career

San Jose State University

Student Assistant

Answered telephone calls and directed as needed.
Performed clerical duties and proctored exams as needed.
Directed incoming office staff, students, faculty and or visitors to the appropriate personnel.
Created flyers for special events.
Assisted in special activities such as commencement ceremonies; organizing, set up, directing guest and
students and ticket sales.
Prepared refreshments for events and faculty meetings.

SKILLS Microsoft Office for Macintosh and Widows including Word, PowerPoint, and Excel. Also proficient in Banner, Brio,
and People Soft. Bilingual in Spanish, organized, self starter, and pro active.

Career medium 03
Career

California State University

Bachelor of Science, Business Administration; Entrepreneurship